- Full-Time
- Permanent
- RAFFLES
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Raffles The Palm Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF39832T
Director of Food & Beverage
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
- Maintain and promote Raffles service culture and operating standards.
- Direct all operational activities towards supporting the Hotel’s goals - Gross Operating Profit, Guest Satisfaction, Brand Consistency and Employee Engagement.
- Set periodical business plan, budget, and forecast and performance reports.
- Coordinate the development, interpretation and implementation of Raffles / hotel’s policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.
- Analyze daily reports to check irregularities.
- Implement Raffles service culture and operating standards.
- Conduct random checks to ensure that all standards are being followed consistently in the F&B Division.
- Maintain up-to-date records on food and beverage employees’ attendance, appearance, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.
- Approve the employment and termination of food and beverage staff and employees and is responsible for on-the-job training on a regular basis.
- Ensure the implementation of HACCP policies and procedures throughout the F&B Division.
- Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.
- Handle all guest complaints in the food and beverage division
- Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
- Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.
- Develop new and special promotions that will improve guest satisfaction under the guidelines of the Raffles standards operating procedures.
- Develop and maintain effective communications between all operating departments.
- Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.
- Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
- Ensure that all F&B outlets update Guest Preference database on a regular basis
- Coordinate promotional plan with Public Relation as well as menu cycles with the Executive Chef
- Develop high performing F&B management team to take on the next role. Growing Managers within Raffles
- Respond properly in any hotel emergency or safety situation.
PERSONAL ATTRIBUTES
- Solid business / financial acumen with good understanding of luxury hotel operations
- Act as a role model in delivering elegant and understated service with sophistication
- Demonstrate leadership qualities to build strong employee engagement
- Strong interpersonal skills and attention to detail
- Candidate should be up-to-date when it comes to F&B trends, and knowledgeable of the successful concepts
- The candidate should be aware of the digital platform and make good use of them as to enhance the exposure of the F&B offer
- Good communicator with fluency in English. Ability to communicate in a local language where the hotel operates (e.g. French, Mandarin, Arabic, etc) is desirable
- Proven organizational skills, able to set and meet deadlines with quality results.
- Good understanding of budgeting, forecasting, expenses and payroll control
- Executive presence – self-assured exuding quiet confidence and humility
- Degree from a reputable hotel school preferred.
EXPERIENCE
- Minimum 5-7 years of experience in managing F&B operations in a luxury hotel gained from working in key cities / resorts destinations globally.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Mercure Alice Springs Resort, Alice Springs, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Australia
Job Category
Food & Beverage
Description
Mercure Alice Springs is seeking a passionate Food & Beverage Supervisor located in the Heart of Australia.Creating exceptional guest experiences by providing great customer service and memorable mome
Reference
c7bf5336-53aa-47fb-956c-f6fb6f9ee952
Expiry Date
01/01/0001
Salary
Location
Raffles Boston, Boston, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
RAFFLES
Job type
Permanent
Locations
Boston
Job Category
Food & Beverage
Description
The ideal candidate is passionate about service and thrives in a fast paced, changing environment. With a keen eye for detail, the Banquet Houseman ensures the room is set perfectly for each function
Reference
bac91ed9-ab62-43d6-888c-ca4b11ffd7aa
Expiry Date
01/01/0001
Salary
Location
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Seattle
Job Category
Food & Beverage
Description
As a Full Time PM Host at George Restaurant, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. You will be the first point of contact
Reference
b579d846-fa95-4202-8675-5a58534d986b
Expiry Date
01/01/0001
Salary
Location
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Seattle
Job Category
Food & Beverage
Description
The Food & Beverage and Culinary Coordinator is an integral part of the Food & Beverage and Culinary teams at the Fairmont Olympic Hotel. This individual will provide administrative and operational su
Reference
1f0ec9f2-3dd8-4280-b5fd-95ada886b44f
Expiry Date
01/01/0001
Salary
Location
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Seattle
Job Category
Food & Beverage
Description
Are you passionate about delivering exceptional service and ensuring a seamless restaurant operation? We are seeking a dedicated and motivated Full-Time F&B Supervisor to join our team at the Olympic
Reference
8df0fccc-2827-4d44-a4f6-543eeefa0f40
Expiry Date
01/01/0001
Salary
Location
Pullman Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
São Paulo
Job Category
Food & Beverage
Description
Auxiliar na preparação da mise in place de matéria prima utilizada na confeitaria, seguindo os padrões de segurança alimentar exigidos.
Reference
7b1ab50e-b9ad-41bb-866a-5148375a45c7
Expiry Date
01/01/0001
Salary
Location
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Seattle
Job Category
Food & Beverage
Description
Are you passionate about delivering exceptional service and ensuring a seamless bar operation? We are seeking a dedicated and motivated Full-Time Barback to join our team at the prestigious Founders C
Reference
ef657ec5-2310-47b3-bbb4-930c1355e607
Expiry Date
01/01/0001
Salary
Location
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Seattle
Job Category
Food & Beverage
Description
Olympic Bar, located in the lobby of the historic Fairmont Olympic Hotel, is seeking a dedicated and enthusiastic Server Assistant to join our dynamic team and make our guests' stay one to remember! I
Reference
4ca21d4a-4c3a-4cbb-8a0f-679a0cee28a2
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Victoria
Job Category
Food & Beverage
Description
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Famil
Reference
5abf15f9-35d7-4487-8e74-c83409abe8a7
Expiry Date
01/01/0001
Salary
Location
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Sonoma
Job Category
Food & Beverage
Description
As Sous Chef you will play a pivotal role in our kitchen and dining operations by leading and inspiring a team of talented culinary professionals to create unforgettable experience and leave our guest
Reference
47342a5c-a3d8-4b8b-bd5e-8d6ac0a0b20b
Expiry Date
01/01/0001