- Full-Time
- Permanent
- RAFFLES
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Raffles The Palm Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF39832T
Director of Food & Beverage
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
- Maintain and promote Raffles service culture and operating standards.
- Direct all operational activities towards supporting the Hotel’s goals - Gross Operating Profit, Guest Satisfaction, Brand Consistency and Employee Engagement.
- Set periodical business plan, budget, and forecast and performance reports.
- Coordinate the development, interpretation and implementation of Raffles / hotel’s policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.
- Analyze daily reports to check irregularities.
- Implement Raffles service culture and operating standards.
- Conduct random checks to ensure that all standards are being followed consistently in the F&B Division.
- Maintain up-to-date records on food and beverage employees’ attendance, appearance, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.
- Approve the employment and termination of food and beverage staff and employees and is responsible for on-the-job training on a regular basis.
- Ensure the implementation of HACCP policies and procedures throughout the F&B Division.
- Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.
- Handle all guest complaints in the food and beverage division
- Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
- Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.
- Develop new and special promotions that will improve guest satisfaction under the guidelines of the Raffles standards operating procedures.
- Develop and maintain effective communications between all operating departments.
- Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.
- Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
- Ensure that all F&B outlets update Guest Preference database on a regular basis
- Coordinate promotional plan with Public Relation as well as menu cycles with the Executive Chef
- Develop high performing F&B management team to take on the next role. Growing Managers within Raffles
- Respond properly in any hotel emergency or safety situation.
PERSONAL ATTRIBUTES
- Solid business / financial acumen with good understanding of luxury hotel operations
- Act as a role model in delivering elegant and understated service with sophistication
- Demonstrate leadership qualities to build strong employee engagement
- Strong interpersonal skills and attention to detail
- Candidate should be up-to-date when it comes to F&B trends, and knowledgeable of the successful concepts
- The candidate should be aware of the digital platform and make good use of them as to enhance the exposure of the F&B offer
- Good communicator with fluency in English. Ability to communicate in a local language where the hotel operates (e.g. French, Mandarin, Arabic, etc) is desirable
- Proven organizational skills, able to set and meet deadlines with quality results.
- Good understanding of budgeting, forecasting, expenses and payroll control
- Executive presence – self-assured exuding quiet confidence and humility
- Degree from a reputable hotel school preferred.
EXPERIENCE
- Minimum 5-7 years of experience in managing F&B operations in a luxury hotel gained from working in key cities / resorts destinations globally.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Sydney Olympic Park, Sydney Olympic Park, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sydney Olympic Park
Job Category
Food & Beverage
Description
Reporting to the F&B Operations Manager – Conferencing & Events, our C&E Supervisor is responsible for the efficient running, and team leadership, of our Conference & Events functions.We are seeking a
Reference
12ad5326-1003-4745-affa-fec6ec92e6f9
Expiry Date
01/01/0001
Salary
Location
Grand Plaza Mövenpick Media City, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Bartender We are currently seeking an experienced and skilled Bartender to join our team. As a Bartender, you will be responsible for preparing and serving a wide range of beverages to our guests
Reference
c4794c1e-6930-4c55-9752-87b9c1d1bcb6
Expiry Date
01/01/0001
Salary
Location
, Manila, Philippines
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Manila
Job Category
Food & Beverage
Description
Responsible for assisting with bar operations, ensuring that customers receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceed
Reference
dc972338-e484-454a-bf13-c507a9704052
Expiry Date
01/01/0001
Salary
Location
Qantas Lounges by Accor - Adelaide, Adelaide Airport, Australia
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Australia
Job Category
Food & Beverage
Description
This role is based within our brand-new and exciting lounge precinct at Adelaide Airport. Our Food & Beverage Team Leader (Senior Lounge Runner) will bring their passion for service to our three fully
Reference
9b9e0ed8-5b65-4fd6-9f37-7b340689a18d
Expiry Date
01/01/0001
Salary
Location
Qantas Lounges by Accor - Adelaide, Adelaide Airport, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Australia
Job Category
Food & Beverage
Description
This role is based within our brand-new and exciting lounge precinct at Adelaide Airport. Our Duty Manager will bring their passion for service to our three full refurbished lounge spaces. They will b
Reference
850955dd-228a-403b-a803-6ff69e3c088e
Expiry Date
01/01/0001
Salary
Location
Mondrian Singapore Duxton, Singapore
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Food & Beverage
Description
Under the general guidance of the Director of Food & Beverage or any other authorized by the management, to manage and develop the restaurant food and beverage standards and to ensure maximization of
Reference
b1b3ee02-5a17-4dc6-b724-57a24034479d
Expiry Date
01/01/0001
Salary
Location
Fairmont Waterfront, Vancouver, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Food & Beverage
Description
Server Assistant - Full Time You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our off
Reference
37fa7c58-67e2-47e9-846e-04c43ccc1aa4
Expiry Date
01/01/0001
Salary
Location
Fairmont Miramar - Hotel & Bungalows, Santa Monica, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Santa Monica
Job Category
Food & Beverage
Description
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following: Assist guests regarding menu items in an informativ
Reference
0345981a-9d55-455b-aae9-4dcc6ccb39f5
Expiry Date
01/01/0001
Salary
Location
Sofitel Kia Ora Moorea Beach Resort, Moorea-Maiao, French Polynesia
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Moorea-Maiao
Job Category
Food & Beverage
Description
Reportant directement au Directeur Général, notre Responsable Food & Beverage supervise l’ensemble des opérations Restauration et Animation, en étroite collaboration avec notre Chef Exécutif. Membre
Reference
a01cda90-b7ce-4dea-b82f-4c389cb7b479
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
The bartender will be responsible for the service of guests, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hotel specifications. Maintain s
Reference
b3803b98-243b-4e16-b5a8-bb33c32dae2c
Expiry Date
01/01/0001