Director of Food & Beverage

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

As the Director of Food & Beverage, you are the Executive Committee Member responsible for the day to day operations and strategic direction of our Food & Beverage Division. You will lead a talented team of food & beverage professionals in a luxury resort environment while fostering a culture of excellence.  

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences. 
• We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

What you will be doing: 

• Drive divisional financial objectives by preparing budgets, monthly forecasts; effectively controlling labor & operating expenses, driving topline revenue, analyzing variances & initiating corrective action.
• Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, service offering and standards; implementing and holding leaders accountable to improvements and strategic plans.
• Foster a positive work environment resulting in colleague and leader engagement through consistent communication, garnering feedback and actioning measurable improvement plans.
• Consistently drive innovative promotions, activations, menus, concepts and marketing efforts in partnership with the Sales and Marketing division.
• Control purchases and inventory by partnering with the Executive Chef and the purchasing department.
• Oversee the selection, training, development and career growth of Food and Beverage leaders.
• Prepare and enforce standard operating procedures within Food & Beverage that align with hotel policies.
• Ensure all Fairmont brand standards and programs are in place and maintained.
• Ensure that sanitation, cleanliness and maintenance of the Food & Beverage venues, event spaces, kitchens & public spaces exceed expectations.
• Promote and enforce health and safety awareness as well as ensure the team has a complete understanding of the emergency procedures for the hotel.
• Contribute to the improvement of the overall hotel operation by contributing ideas, making suggestions, soliciting feedback and actively participating in departmental communication meetings.
• Actively drive and promote the Fairmont Orchid’s environmental program and division specific initiatives in working towards sustainable operations.
• Assist in the preparation of the annual strategic plan and achieve the goals and targets therein.
• Collaborate with other departments, leaders, colleagues and community to contribute to the overall luxury operation of the hotel.

Your experience and skills include:

• Strong F&B Operations Experience with overall minimum 5 years of experience in Luxury resorts and minimum 2 years in a similar role.                   
• High volume hotel experience is desirable. 
• Creative mindset, comfortable taking charge of projects and expanding scope of responsibilities.             
• Outstanding Social & PR skills to develop strong customer engagement
• High volume and high quality Banquet, Outdoor Catering, All day dining, theme bars and fine dining exposure is required 
• Great networking with Wedding and MICE Planners.
• Sommelier or Mixologist training is an advantage.
• Experience with an unionized environment is an advantage

Salary Range: $170,000 USD - $190,000 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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#AlohaOrchid