- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
__jobinformationwidget.freetext.ExternalReference__
REF24844J
Director of Food and Beverage
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
KEY ROLES AND RESPONSIBILITIES
Finance and Business Management:
- Achieve Budgeted Targets: Responsible for achieving budgeted goals in food sales, beverage sales, labour costs, and overall profitability, ensuring financial targets are met.
- Function Billing Oversight: Oversee the accuracy and timeliness of function billings to ensure proper invoicing and revenue recognition.
- Payroll Supervision: Supervise weekly payroll input, ensuring accuracy and compliance with labour regulations.
Marketing and Sales:
- Competitive Analysis: Analyze Food & Beverage Prices promptly, comparing them to competitors to ensure competitive pricing strategies are in place. Conduct competitive analysis semi-annually by gathering data from competitors to stay informed about market trends and adjust strategies accordingly.
- Marketing Participation: Contribute to and actively participate in Food & Beverage marketing activities, collaborating with the marketing team to promote offerings effectively.
- Sales Promotions & Mailings: Develop and execute sales promotions and marketing mailings to attract new customers and retain existing ones.
- Sales Department Collaboration: Liaise regularly with the Sales Department to understand guest needs and preferences, facilitating effective communication and collaboration.
Guest Experience and Relations:
- Guest Follow-up: Conduct timely follow-up calls with guests to gather feedback, address concerns, and ensure satisfaction with their dining experience.
- Guest Entertainment: Host potential and existing guests, providing them with exceptional hospitality and entertainment to enhance their overall experience.
- Guest Relations: Establish rapport with groups to ensure guest satisfaction and encourage repeat business, fostering long-term relationships with key clientele.
Operations and Administration:
- Collaboration with Other Departments: Coordinate with Front Office, Room Reservations, and Sales Teams to ensure seamless execution of group requirements, involving the Executive Chef in relevant discussions.
- Emergency Availability: Be available to Hotel Staff for emergencies, providing support and guidance as needed to ensure guest satisfaction and safety.
Ad Hoc Duties: Fulfil other duties as directed by the General Manager or Hotel Manager, demonstrating flexibility and adaptability in responding to changing business needs.
- Manager on Duty Shifts: Participate in Manager on Duty (MOD) shifts as necessary, overseeing hotel operations and addressing any issues that may arise.
- Maintenance Support: Contribute to overall Hotel Maintenance and cleanliness efforts, ensuring facilities are well-maintained and presentable to guests.
- Facility Reporting: Report equipment and facility deficiencies promptly, coordinating with relevant departments to address maintenance issues and ensure guest safety and comfort.
Training and Development:
- Menu Planning Assistance: Assist in menu planning and pricing, collaborating with the culinary team to develop innovative and profitable menu offerings.
- Department Manual Maintenance: Develop and maintain the department manual, documenting standard operating procedures and ensuring consistency in operations.
- Team Building: Foster teamwork and positive relations among colleagues and management, promoting a collaborative and supportive work environment.
- Training and Development: Conduct staff training and development initiatives, ensuring team members are equipped with the necessary skills and knowledge to excel in their roles.
- Performance Management: Administer performance appraisals and Personal Learning and Development Plans, providing constructive feedback and support for employee growth and development.
- Previous Food & Beverage experience in a senior leadership role required
- Computer literate in Microsoft Windows applications required
- University/College degree in a related discipline required
- Minimum 8 years of experience in a Luxury Hotel.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Ähnliche Jobs
Salary
Location
, Cardiff, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Cardiff
Job Category
Food & Beverage
Description
Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.·Maintain control of guest and hotel
Reference
36532665-b109-4bcb-ab93-3f2f97c4c134
Expiry Date
01/01/0001
Salary
Location
Novotel Vijayawada Varun, Vijayawada, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vijayawada
Job Category
Food & Beverage
Description
Plan for outlet budget and review forecast on revenue and expenditure on monthly basicAnalyze and submit month-end reports and identify deviation from business plan goalsParticipate in management meet
Reference
11dae741-7098-4e86-9320-ce49adf5056d
Expiry Date
01/01/0001
Salary
Location
ibis Styles Goa Calangute, Calangute, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Calangute
Job Category
Food & Beverage
Description
What this role involves As a leader of our dynamic team, you'll be the orchestrator of exceptional guest experiences from the warm welcome to the fond farewell. Assist and oversee the day-to-day
Reference
25de2956-3167-4941-ad0a-9df4fbd73f32
Expiry Date
01/01/0001
Salary
Location
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
San Francisco
Job Category
Food & Beverage
Description
The Fairmont is looking for a seasonal Cirque Bar server for our Holiday season between November and January, who is passionate about service and guest experience!As a Server with Fairmont Hotels & Re
Reference
8d3d6d14-9ffd-43ae-98c6-8e12dcd4f2c3
Expiry Date
01/01/0001
Salary
Location
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
San Francisco
Job Category
Food & Beverage
Description
The Fairmont is looking for a seasonal In Room Dining Server for our Holiday season between November and January, who is passionate about service and guest experience!What is in it for you:Reporting t
Reference
4ae364fc-441c-4e25-af69-def9bd01ab47
Expiry Date
01/01/0001
Salary
Location
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
San Francisco
Job Category
Food & Beverage
Description
The Fairmont is looking for a seasonal Laurel Court server for our Holiday season between November and January, who is passionate about service and guest experience!As a Server with Fairmont Hotels &
Reference
279ef7e4-4790-49dd-838b-db2d94d37559
Expiry Date
01/01/0001
Salary
Location
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
San Francisco
Job Category
Food & Beverage
Description
The Fairmont is looking for a seasonal Supplyperson for our Holiday season between November and January, who is passionate about service and guest experience!To perform a combination of duties in an e
Reference
c42808bd-eaba-4b81-b648-5429ede980de
Expiry Date
01/01/0001
Salary
Location
Calgary Eau Claire, Calgary, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Calgary
Job Category
Food & Beverage
Description
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience at Sheraton Suites Calgary Eau Claire. Your warm, personal attention and knowledge of
Reference
e9f4c32a-5001-4d16-9327-d55e06aae5c3
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Food & Beverage
Description
Fairmont Gold is a private and exclusive hotel within a hotel dedicated to providing a consistent high quality of personalized service that is designed to meet all the needs and expectations of the bu
Reference
fd7882ce-9055-4cc1-88ea-951284c7d610
Expiry Date
01/01/0001
Salary
Location
Fairmont El San Juan Hotel, Carolina, Puerto Rico
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Carolina
Job Category
Food & Beverage
Description
Fairmont El San Juan Hotel busperson provides support to the server and bartenders to ensure that every guest has a personalized and unique experience in the Restaurants, Bar and Pool and Beach area.
Reference
5048e151-8cb4-40a1-815e-769457af4515
Expiry Date
01/01/0001