Company Description
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
A Warsaw landmark since 1857, Raffles Europejski Warsaw is a legendary address on the Royal Route, where heritage and contemporary creativity meet. Lovingly restored for a new generation, it is a vibrant heart of the city, curating culturally enriching experiences rooted in Polish art, culture and gracious hospitality - from the Hotel Europejski Art Collection, guided by its dedicated Art Collection Manager, and intuitive Raffles Butler service to distinctive culinary destinations and the restorative sanctuary of Raffles Spa.
About the Application Process:
At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
As a Bar Manager, you will be an ambassador for the exceptional service and flavors that are hallmarks of our Long Bar and lounge experience. Your warm, attentive guest service and passion for mixology are worth raising a glass to!
- Consistently offer professional, friendly, and engaging service
- Motivate, lead, and supervise the work of all Colleagues in the bar
- Develop and maintain training programs to ensure a high degree of Colleagues professionalism
- Manage day-to-day operations of the Bar and Humidor
- Responsible to create menus and cocktails offer according to brand and guest expectation
- Assist guests regarding all beverage menu items in an informative and helpful way
- Ensure that appropriate stock/par level of all bar items is constantly maintained; prepares orders accordingly
- Consistency on the beverages creation list, production, and service
- Ensure consistent bar presentation and cleanliness
- Utilize appropriate stemware/glassware as required by company standards, polish glassware, stock bar supplies to par levels, etc.
- Knowledge of European Bottle, formal Champagne, and high tea service, presentation, and procedures
- Possess extensive knowledge of premium liquor, wine, and beer offered
- Have full knowledge of all menu items, garnishes, contents, and preparation methods
Qualifications
- Previous bartending leadership experience required
- Previous mixology training preferred
- Excellent knowledge of all beverage products and brands
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits like medical care, commuting allowance, Multisport cards and others.
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic
Diversity & Inclusion
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
