- Full-Time
- Permanent
- Food & Beverage
- ACCOR
__jobinformationwidget.freetext.LocationText__
Swissôtel The Stamford, Singapore
__jobinformationwidget.freetext.ExternalReference__
REF21344Q
Director of Banquet
Region
MEA SPAC
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
- Monitor the event status and communicate with culinary team
- Plan and control manning to meet business needs and according to budget
- Work with Talent & Culture to recruit suitable colleagues
- Control outsource labour supply, casual labour and overtime
- Participate in regular BEO meetings with culinary, catering and sales teams to ensure the needs and expectation of the event organizer are being met
- Communicate with team during daily briefings and conduct monthly department meetings
- Ensure regular training and re-training are conducted for casual employees
- Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by
- Ensure hygiene and food safety compliance in the premise and related areas
- Implement, monitor and maintain control measures which have impact on food costs, beverage costs, labour costs and operating supply costs for the premise and to be in line of budget
- Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise
- Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
- Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved
- Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
- Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
- Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
- Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
- Drive consistent service and process improvement
- Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
- Degree/Diploma in Hospitality Management
- 5 years in F&B Management experience with strong background of banquet operation
- Experience in Similar size/style of 5 star hotel
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mövenpick Hotel Hobart, Hobart, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Hobart
Job Category
Food & Beverage
Description
An unbridled passion for food and a love of sharing your 'food stories' with our patronsExceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example
Reference
26ba257a-ab57-488b-90d9-5fd51d593a02
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Food & Beverage
Description
¡Únete a nuestro equipo! Buscamos un Gerente General de Restaurante con pasión por la excelencia, liderazgo inspirador y experiencia en la alta cocina.En nuestro hotel de lujo, creemos que cada experi
Reference
bc8f4c97-82e0-4bb3-8412-40700f3f0c1c
Expiry Date
01/01/0001
Salary
Location
Novotel Auckland Ellerslie, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Auckland
Job Category
Food & Beverage
Description
As our next Food & Beverage Attendant, you will:Maintain the restaurant & bar to a high standardServe guests with a professional and bubbly attitudeReplenish food & beveragesWork in the restaurant, ba
Reference
e113d6de-d0f7-4496-a5ef-05a3828cf93e
Expiry Date
01/01/0001
Salary
Location
ibis Adelaide, Adelaide, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Adelaide
Job Category
Food & Beverage
Description
This is an entry level position with an opportunity to be part of something bigger.As a Kitchen Hand / Kitchen Steward, you will work as part of a team to keep the hotel kitchens and washing up areas
Reference
c07213f6-59d3-4020-b8d5-c223345060cb
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hour USDThe bartender will be responsible for the service of guests, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hote
Reference
21e9680c-6ba0-4eaf-a580-974008efcb0e
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hour USDYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outst
Reference
35f43047-791e-443c-a14a-c36fd356be97
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hour USDBanquet servers are responsible for serving the menu offering for the event and assisting guests as needed. Table setting, food station design, and beverage service. Other
Reference
9a37fe80-9f60-4127-8798-4cfc2646d718
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hr USDDisplay a congenial appearance and is well groomed at all times.Ensure all mise en place are setup and ready for service.Assist service colleagues in completing pre-shift mis
Reference
5e99a826-faee-477b-8c27-2215e61db514
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $18.58/hour USDThe Banquets House person is responsible for setting up and breaking down all meeting spaces with tables/chairs/water, etc. Handle and transport all equipment carefully to
Reference
aee5c9c4-71dd-4d36-9e2a-cdf3e9333e5c
Expiry Date
01/01/0001
Salary
Location
Fairmont Tremblant, Mont-Tremblant, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mont-Tremblant
Job Category
Food & Beverage
Description
Vous êtes un ambassadeur de la Restauration et du Service qui sont les emblèmes de notre expérience Nourriture & Boisson. Votre bienveillance, votre attention particulière et votre connaissance sur no
Reference
dd53c770-9007-4aa0-bd20-b2b889205695
Expiry Date
01/01/0001