Director F&B/ Executive Assistant Manager

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.

Reporting directly to the Hotel Manager, the Executive Assistant Manager and F&B will play a pivotal role in overseeing daily operations, ensuring exceptional guest satisfaction, and upholding the hotel's reputation for excellence. Responsible for the overall operation of all Food and Beverage outlets, Convention Services, Kitchen, Stewarding and all other related services associated with the Food and Beverage sales within the hotel.

• Oversees the preparation and coordination of the annual F & B budget
• Serve as a senior member of the hotel’s Executive Committee as part of the strategic leadership team of the hotel
• Act as “Hotel Manager” in the absence of the HM or GM from property as required
• Focus on Performance metrics including but not limited to:  Engagement, Guest Experience, Top Line Revenue, Margin improvement, Competitive Positioning
• Constantly seeks out ways to improve service and increase volumes and profit through effective implementation of the 5 year F & B strategy plan
• Analyzes the food and beverage operations, makes and implements recommendations regarding new proposals to increase sales, cost controls, and increase productivity and guest satisfaction
• Develops menus, promotions, wine lists, specification and standards for all beverage operation
• Actively develops and participates in the merchandising and marketing of all food and beverage personnel including staff planning, hiring, scheduling, training and personal development
• Creates, maintains and encourages excellent public and employee relations
• Participate actively in forecasting, Department Head, departmental and various other committee meetings on a regular basis

• 5-7 years experience in all areas of hotel and Food and Beverage operations
• Minimum 2-3 years successful management experience essential
• Strong culinary knowledge/interest an asset
• Degree or Diploma in Hotel Administration from a recognized University/College/Polytechnical Institute an asset
• Must be a creative and effective leader and a team player possessing a high degree of professionalism, human resources, communication, interpersonal and administrative skills, ambition, drive and energy
• Strong financial and cost control knowledge and applications mandatory

Physical Aspects of Position (included but not limited to):

• Frequent sitting throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps Ability to focus attention on guest needs, remaining calm and courteous at all times

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Complimentary duty meal
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility & Sustainability activities
• Access to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
• Paid time off including vacation, sick and statutory holidays

*Note: Waiting times or other criteria may apply to qualify for some of the above 

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Note: Must already be legally entitled to work in Canada to be considered for the position