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  1. Full-Time
  2. Permanent
  3. ACCOR
  4. Tech & Digital

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Bangkok, Thailand

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REF3181W

Data Administration & Loading Coordinator

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

This position is responsible for delivering loading services in TARS, OTAs and GDS to optimize Accor hotels distribution according to regional, global and brand standards. Responsible for properties across Middle East, Africa, Asia & Pacific as well as Sofitel, Emblems & MGallery brands globally. They are the entry point of technical subjects in the region about distribution.
 

  • To carry out administration tasks in the Accor CRS, including but not limited to:
    • Hotel creation
    • Deployment of hotels to indirect partners
    • Regional and hotel offer loading
    • Room types management
    • Corporate contract distribution
  • Use Service Now ticketing platform to manage loading requests.
  • To be a regional expert on TARS tools and loading procedures and work with the automation team to streamline activities on both.
  • Maintain internal knowledge base using confluence application
  • Flexible and able to embrace and respond to change effectively.
  • Effectively prioritize workload of daily tasks and project work.
  • To share operational distribution challenges with service delivery and distribution teams and suggest innovative solutions to address them.
  • To understand challenges of the operations teams, their business requirements and manage their expectations on loading topics.
  • Multicultural awareness and be able to work with people from diverse backgrounds.

Qualifications

  • Bachelor's Degree or higher in related field
  • User knowledge of Microsoft Office tools primarily outlook and excel.
  • Knowledgeable about Hotel operational procedures, Hotel distribution systems, reservation / front office / sales procedures.
  • Well organized with strong attention to detail.
  • Excellent communication with strong command of written and spoken English.
  • Service oriented, self motivated and energetic.
  • Multicultural awareness and able to work with people from diverse backgrounds.
  • Flexible with the ability to embrace and respond to change effectively.
  • Can do attitude - able to come up with out of the box solutions.
  • High level of collaboration to work effectively within the team.
  • Curious and aware about changes in the industry.

Additional Information

  • This role is based in Bangkok office and collaboration within Souetheast Asia, Japan and South Korea

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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