Conference & Events Supervisor

About the Mercure brand

Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in. The network prides itself on offering high-quality standards with a true take on locality. From the moment guests arrive –– in one of our 950+ Hotels across 60+ countries –they are instantly immersed in a locally inspired atmosphere. Everything from the decorative design to a passion for local food and beverage discoveries is rooted in the unique features of each destination. 

About Mercure Brisbane Spring Hill 

The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport.  Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous open-aired balconies, modern amenities, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar. 

Mercure Brisbane Spring Hill are seeking a dedicated and detail-oriented Conference & Events Supervisor to join the team! The ideal candidate will oversee the smooth executive of events and conferences, ensuring that all details are managed from start to finish.

Duties and responsibilities include but are not limited to: 

• Ensure each event runs seamlessly while meeting high-quality standards. 
• Coordinate with internal and external clients, and act as the main contact during events whilst addressing any issues or special requests promptly to ensure client satisfaction. 
• Supervise and coordinate event staff members involved including other departments, ensuring efficient operations and quality service. 
• Assist the Sales & Marketing Manager in managing event budgets for cost-control purposes. 
• Oversee the logistics of events, including room setups, catering arrangements, and any other necessary services. 
• Conduct debrief with clients and staff to evaluate event success and areas of improvement. 

• 1-2 years of relevant experience in a Conference and Events outlet, preferably in Hospitality. 
• Sound understanding of emerging trends in the industry. 
• A valid QLD Responsible Service of Alcohol (RSA) certificate. 
• Strong knowledge of a variety of beverages including beer, wine, spirits and cocktails.
• Full time availability to work across a flexible 7-day roster.
• Ability to work under pressure and handle increase in workload during peak times.
• Confident and articulate communication, negotiation, and networking skills. 
• Proficiency in Microsoft Office and sales management software.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities are endless! 

• Learn your Way - Access to our Accor Academy so you can learn while you earn! 
• Work Your Way - Flexibility to ensure a work life balance! 
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation worldwide 
• Accor's refer-a-friend bonus 
• Accor's Parental Leave Scheme 
• Access to our Employee Assistance Program 

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