- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Mövenpick Hotel Jumeirah Beach, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF47461D
Reservation Agent
Region
MEA SPAC
Hotel Overview:
Nestled along the picturesque Arabian Gulf beaches, Mövenpick Hotel Jumeirah Beach is a modern and contemporary 5-star hotel that promises an unparalleled experience of luxury and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, Mövenpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities.
- Handle guest inquiries, booking requests, and cancellations via phone, email, and online platforms.
- Provide accurate information on room rates, availability, and special offers.
- Maintain detailed knowledge of the hotel’s services, room categories, and amenities.
- Upsell and cross-sell hotel services, including room upgrades, dining reservations, and special packages.
- Process payments and ensure all reservations are entered accurately into the hotel’s system.
- Assist with guest requests, changes, or special accommodations and coordinate with relevant departments.
- Maintain guest satisfaction by providing prompt, courteous, and professional service.
- Collaborate with the front desk and other departments to ensure smooth guest arrivals and departures.
- Previous experience in a hotel reservation or front office role, preferably in a luxury or 5-star environment.
- Excellent verbal and written communication skills in English.
- Strong knowledge of hotel management systems is an advantage.
- Ability to multitask, stay organized, and handle guest inquiries with a positive attitude.
- Sales-minded with an ability to upsell and maximize revenue opportunities.
- High attention to detail and the ability to work in a fast-paced environment.
Our team and working environment:
Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are much more than a world leader. We are more than 2 80,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,700 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Issy-les-Moulineaux
Job Category
Sales & Marketing
Description
Support Global Novotel brand team on strategic projects for Novotel brand :Assist in developing and rolling out of projects (brand programs launch, partnerships roll-out, in-hotel guest experience upd
Reference
84a2b20a-f8a9-4ce5-ae06-c9654e9717a3
Expiry Date
01/01/0001
Salary
Location
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Riyadh
Job Category
Sales & Marketing
Description
As the Group Sales Executive at Sofitel Riyadh, you will be responsible for managing group sales for high-potential accounts. Your role will involve identifying new business opportunities, developing
Reference
47c2b2da-2da1-4a15-a760-cc49b1becd74
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Obelisk, Dubai, United Arab Emirates
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
THE POSITION Responsible for contributing to revenue generation of Catering Events and execution of Groups and Events handed over by Sales. Responsible for adhering to the management standards and qu
Reference
092a13fd-2109-44bc-9548-1ca45e65fef9
Expiry Date
01/01/0001
Salary
Location
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Riyadh
Job Category
Sales & Marketing
Description
As the Director of Group Sales at Sofitel Riyadh, you will lead the group sales strategy with a focus on key events to build occupancy and leverage the ADR. Your primary responsibility is to drive gro
Reference
d0e852f5-8efa-485c-a0f6-59e458a51a8d
Expiry Date
01/01/0001
Salary
Location
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
New Delhi
Job Category
Sales & Marketing
Description
Job DescriptionKEY OPERATIONAL RESPONSIBILITIESFinancialAchieve business targets by managing the hotel total revenue and Market share, develop where possible sales through TARS connected channels, in
Reference
02201ecd-59fa-4bca-8050-b9fd2b6a0a2f
Expiry Date
01/01/0001
Salary
Location
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Sales & Marketing
Description
Job Overview:As a Sales Coordinator at Sofitel Riyadh, you will provide crucial support to the sales team, ensuring the smooth functioning of daily sales operations and contributing to the hotel’s pre
Reference
0fff6ecf-990f-4d1d-a491-fdf23eae16a3
Expiry Date
01/01/0001
Salary
Location
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Riyadh
Job Category
Sales & Marketing
Description
As the Corporate Sales Executive – at Sofitel Riyadh, you will be responsible for driving corporate sales and developing strong relationships with key clients in the corporate sector, including embass
Reference
177a4226-41f0-4826-b2b9-bf137b0c0287
Expiry Date
01/01/0001
Salary
Location
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Sales & Marketing
Description
As the Sales Manager – Government for Sofitel Riyadh, you will be responsible for driving and managing government-related business opportunities and partnerships. This role requires a deep understandi
Reference
857caefa-4425-4dbb-82d8-f734e332f532
Expiry Date
01/01/0001
Salary
Location
, Belgrade, Serbia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Belgrade
Job Category
Sales & Marketing
Description
The Sales Manager for Mama Shelter BELGRADE is responsible for driving the sales activities of the hotel in both the Rooms and Food and Beverage operation, while providing support towards the achievem
Reference
b5f17d30-0396-4a35-b4bd-0aa782acbc80
Expiry Date
01/01/0001
Salary
Location
Swissôtel Al Ghurair, Dubai, United Arab Emirates
Experience Level
Executive
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional, efficient, and friendly manner.What’s in it for you:Employee benef
Reference
18cf7d34-f386-4e7d-8b58-3c628e429ae9
Expiry Date
01/01/0001