Conference & Events Operations Supervisor

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Location: St Andrews, Fife
Permanent | Full-time

A little more about what you will be doing: 

• Ensure private dining rooms are prepared promptly and to the highest standard, in line with the Banquet Event Order (BEO) or specific client requirements.

• Oversee the availability and readiness of china, glassware, and other inventory to support seamless service and meet business demands.

• Guarantee that all equipment is cleaned, maintained, and stored correctly for efficient future use.

• Manage the timely breakdown and reset of private dining spaces after each event, ensuring readiness for the next day’s operations.

• Deliver exceptional service for all catered events, collaborating closely with the kitchen team to exceed guest expectations.

• Manage budget allocation for payroll, cleaning, catering supplies, and replacement of operating equipment.

• Exercise proactive control and monitoring of resources to maximize efficiency and profitability.

• Conduct monthly stock takes of china, glassware, and other operating equipment; prepare and submit purchase orders to the Director of F&B as required.

• Maintain accurate monthly stock records for cleaning products and operating supplies (e.g., foil, coasters, paper goods), coordinating with the Purchasing Clerk to ensure sufficient par levels are met.

What we’re looking for

• Experience in a guest-facing role within luxury hospitality.

• A confident, people-focused leader with excellent communication skills.

• A natural problem-solver who thrives under pressure.

• Someone with an eye for detail and a genuine passion for service.

• What’s in it for you

• A free night’s stay every year (for permanent team members)

• Discounted stays for you, friends & family – plus deals across Accor hotels worldwide

• Free shuttle to work, free meals on shift, and free use of our pool, gym and classes

• Half-price dining, big savings on spa and golf, plus retail discounts

• Complimentary golf and lessons with our PGA pros

• Extra perks like our wellbeing app, long-service rewards, staff parties and Christmas treats