- Part-Time
- Permanent
- PULLMAN
- Rooms
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Pullman Melbourne On The Park, Melbourne, Australia
__jobinformationwidget.freetext.ExternalReference__
REF55901E
Concierge Team Leader
Region
MEA SPAC
Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
Hospitality is a work of heart,
Join us and become a Heartist®.
Our Concierge team is responsible for providing first impressions to our guests, and as a Concierge Team Leader, your key responsibilities will include (but not limited to):
- Welcoming guests.
- Carrying luggage.
- Valet parking guest vehicles.
- Explaining hotel facilities.
- Maintaining the cleanliness standards of the Hotel entrance.
- Providing tourism information including dining and entertainment recommendations.
- Promoting the Accor Live Limitless Loyalty Program.
- Ability to work a flexible 7-day roster including AM and PM shifts.
You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
The successful candidate will have previous experience in a similar role plus (but not limited to):
- Ability to lift sometimes heavy luggage.
- Ability to work as part of a team but also independently.
- Ability to provide prompt and efficient service including upselling advantageous.
- Time management skills with the ability to multi-task.
- Responsible Service of Alcohol and
- C Class Driver’s Licence (Manual).
The Pullman brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
- Ongoing Career and Professional Development Opportunities
- A Rewarding Work Environment
- Global Discounts on Hotel Accommodation & Food and Beverage
Click 'Apply' today to begin your journey with Accor Hotels.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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