1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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Novotel Abu Dhabi Gate, Abu Dhabi, United Arab Emirates

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REF120417T

Concierge Supervisor

Region

MEA SPAC


Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


Job Description

Novotel & Ibis Gate Abu Dhabi

Job description

  1. Supervision: Lead and schedule bell staff for efficient operation.
  2. Guest Assistance: Ensure timely luggage delivery and guest escort services.
  3. Communication: Coordinate with front desk for guest requests.
  4. Maintenance: Oversee cleanliness and functionality of the lobby area.
  5. Training: Mentor bell staff on service standards.
  6. Implement, coordinate and supervise Bellmen, Doormen and the valet parking team.
  7. Proper grooming at all times.
  8. Show fullest cooperation and respect within the team and other departments.
  9. Is aware of the daily activities and has product knowledge of all the hotel facilities.
  10. Handle issuance of guest room key cards and ensure effective control for guest security.
  11. Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.

Qualifications

High School diploma or equivalent.

• Prior experience in bell services with leadership duties.

• Good communication and organizational skills.

• Knowledge of local attractions and services.


Additional Information

Experience is an asset
Prior experience working with related system
Strong interpersonal and problem-solving abilities
Fluency in Arabic & English, Additional Language is an added advantage.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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