- Full-Time
- Permanent
- MONDRIAN
- Rooms
__jobinformationwidget.freetext.LocationText__
, Mexico City, Mexico
__jobinformationwidget.freetext.ExternalReference__
REF59452U
Concierge
Region
PM&E
Perfectamente situado en el cruce de dos barrios llenos de cultura, Mondrian Mexico City Condesa inspira a los huéspedes con una energía vibrante, un diseño cautivador y un espíritu auténtico.
En el interior de la obra maestra del renombrado arquitecto José Luis Benllinure, un vívido mural de Ara Starck marca la pauta en cada una de las 183 habitaciones y suites: un presagio de los descubrimientos venideros y un punto focal en medio de una decoración serena y moderna.
Estamos buscando un Concierge amable y profesional para unirse a nuestro equipo en la Ciudad de México, México. Como Concierge, serás la persona de referencia para nuestros huéspedes, proporcionándoles un servicio excepcional y asistencia personalizada para asegurar que su estancia sea memorable y agradable.
- Saludar calurosamente a los huéspedes y proporcionarles un ambiente acogedor a su llegada
- Ofrezca recomendaciones personalizadas sobre opciones gastronómicas, de entretenimiento y de transporte en Ciudad de México
- Hacer reservas para restaurantes, excursiones y otras atracciones locales
- Ayudar a los huéspedes con peticiones especiales y gestionar las consultas con rapidez y eficacia
- Proporcionar información sobre los servicios del hotel, eventos locales y puntos de interés
- Colaborar con otros departamentos para garantizar experiencias fluidas a los huéspedes
- Gestionar las quejas y preocupaciones de los huéspedes con profesionalidad y empatía
- Mantener un conocimiento actualizado de las atracciones, eventos y servicios locales en Ciudad de México
- Ayudar a organizar el equipaje y el transporte cuando sea necesario
- Mantener los más altos estándares de servicio al cliente en todo momento
- Experiencia demostrada en atención al cliente, preferiblemente en el sector de la hostelería
- Sólido conocimiento de las atracciones locales, la cultura y los servicios de la Ciudad de México
- Excelentes habilidades de comunicación e interpersonales
- Dominio del inglés y el español; idiomas adicionales son una ventaja
- Dominio del software de gestión hotelera y capacidad multitarea
- Gran capacidad para resolver problemas y atención al detalle
- Capacidad para trabajar en horario flexible, incluyendo noches y fines de semana
- Aspecto profesional y actitud positiva
- Título de bachillerato o equivalente; se valorará la formación superior en hostelería
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel São Paulo Morumbi, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
63733053-ad9d-4be6-9d87-d27c76632c58
Expiry Date
01/01/0001
Salary
Location
ibis budget Manaus, Manaus, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brazil
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
fea25baa-f8e5-4daa-bf5b-e747ac9bf738
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Vancouver
Job Category
Rooms
Description
Tour Agent – SeasonalAs a Seasonal Tour Agent at Fairmont Hotel Vancouver, you will play a pivotal role in ensuring that tour groups experience seamless arrivals and departures during the peak travel
Reference
c30252d2-45bd-479d-8246-4209a348e7fc
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Frontenac, Québec City, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Québec City
Job Category
Rooms
Description
Offrir un service professionnel et courtois, tout en respectant les normes et standards de l’hôtel lors de l'accueil et de l'enregistrement des clients.Assister les clients avec les installations de l
Reference
73b63295-66c2-4eef-8cc6-5ed99724c4cc
Expiry Date
01/01/0001
Salary
Location
Mondrian Mexico City Condesa, Mexico City, Mexico
Experience Level
Student
Job Schedule
Full-Time
Brands
MONDRIAN
Job type
Permanent
Locations
Mexico City
Job Category
Rooms
Description
BAJO LA SUPERVISIÓN DEL DEPARTAMENTO DE AMA DE LLAVES, ASEGURARÁ LA LIMPIEZA DE LAS HABITACIONES Y LAS ÁREAS QUE SE LE ASIGNEN, BAJO LOS MÁS ALTOS ESTÁNDARES DE LIMPIEZA, MANTENIENDO EL HOTEL EN PERFE
Reference
b10e946e-3e81-48c5-b547-ac178ff743c6
Expiry Date
01/01/0001
Salary
Location
Mondrian Mexico City Condesa, Mexico City, Mexico
Experience Level
Student
Job Schedule
Full-Time
Brands
MONDRIAN
Job type
Permanent
Locations
Mexico City
Job Category
Rooms
Description
We are seeking an enthusiastic and customer-focused Front Desk Agent to join our team in Mexico City, Mexico. As the first point of contact for our guests, you will play a crucial role in creating exc
Reference
b92b7ccf-d882-46cd-8a9f-b674795f0a5c
Expiry Date
01/01/0001
Salary
Location
, Mexico City, Mexico
Experience Level
Student
Job Schedule
Full-Time
Brands
MONDRIAN
Job type
Permanent
Locations
Mexico City
Job Category
Rooms
Description
¡Únase a nuestro equipo como Bell Attendant en nuestro prestigioso hotel en el corazón de la Ciudad de México, México! Buscamos a un profesional amable y orientado al cliente para proporcionar un serv
Reference
7af25cda-4223-4cea-bfc8-92a50f1668b0
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Banff
Job Category
Rooms
Description
First impressions are everything! As a part of our Housekeeping Department with the Fairmont Banff Springs Hotel you will have the opportunity to create lasting memories for every Guest by ensuring th
Reference
89aaaba0-792d-4642-9361-6049c7c2b821
Expiry Date
01/01/0001
Salary
Location
Fairmont Copley Plaza Boston, Boston, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Boston
Job Category
Rooms
Description
The primary duties of the doorperson are to welcome our guests in a pleasant and helpful manner, and to provide assistance into and out of the property as necessary.Maintain high standards of personal
Reference
395a4264-cc62-4da2-9bfe-b65f20328ba0
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON SOUTHWARK, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What you’ll do…Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over
Reference
0b3070f4-9cfe-48aa-afcd-545ad974d380
Expiry Date
01/01/0001