Communication Manager F/M/X

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human! 

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

Within this global ecosystem, the Communications team plays a key role in building a sense of belonging, pride, and connection. It supports the department’s ambition by crafting compelling narratives, creating shared rituals, and fostering a strong, engaged community across geographies and business lines. Through targeted content, impactful events, and cross-functional coordination, it brings people together around common goals and values.

As Communications Manager, you will support and implement the department’s internal and external communication strategy. Your mission: foster employee engagement, drive strategic alignment, and boost visibility for key initiatives through compelling content, active community management, event coordination, and performance tracking.

Your mission: 

• Content Creation & Community Engagement

  •  Manage and regularly update the editorial calendar for departmental activations.

  • Act as Community Manager for internal digital platforms (primarily Viva Engage): animate discussions, interact with posts, react to comments, and monitor activity levels, ensuring a dynamic and engaging environment for all team members.

  • Animate internal communities across multiple global hubs, ensuring content remains fresh, engaging, and aligned with corporate guidelines and tone of voice.

  • Create multimedia content (visuals, posts, videos, presentations) that promotes key department initiatives.

  • Support the design of impactful presentations for leadership speaking engagements and strategic updates.

  • Occasionally assist the Director of Communications on cross-functional projects (e.g., LinkedIn publications, internal messaging, photo/video shoots).

• Performance Monitoring & Feedback Collection

  • Track and analyze the performance of both internal communication and the LinkedIn presence of the Chief Commercial, Digital & Tech Officer.

  • Collect feedback following key events, meetings, and activations to continuously improve communication effectiveness.

  • Conduct monthly employee sentiment analyses and occasional engagement surveys to monitor team morale and feedback loops.

• Event Coordination

  • Organize internal events (digital and in-person), such as townhalls, webinars, Awards for our own teams and other team gatherings across the Group’s various head offices.

  • Work with stakeholders, vendors, and logistics teams to ensure the smooth execution of all communications-related events.

  • Contribute to team engagement moments (e.g., celebrations, team-building events) by animating the community and strengthening internal culture

And you? 

• Master's degree (Bac +5) in Communications, Marketing, or Business from a top-tier university or school.

• Minimum 3 years of experience in communications, either in an agency or in-house with a strong focus on content creation, internal comms, or digital campaigns.

• Excellent project management skills: autonomous, organized, and reliable when handling multiple stakeholders, priorities, and deadlines across a matrixed organization.

• Data-driven mindset: comfortable analyzing performance, measuring impact, and making strategic adjustments.

• Capacity for synthesis: skilled at analyzing complex information, summarizing key points clearly, and creating concise communication strategies that align with business priorities and resonate with diverse audiences (global/local, HQ/field, …).

• Excellent writing, editing, speaking and storytelling skills in both French and English.

• Proficiency in PowerPoint, Excel, and Canva

• Creative, curious, and detail-oriented with a strong sense of initiative.

• Strong interpersonal skills and a collaborative mindset, with experience working in matrixed or global organizations.

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work in France and flexible work options: work from home, our offices or even our hotels and coworking spaces.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: Hackathons, exceptional technology partnerships, dedicated talent management, and a dedicated training platform, Digitech Academy & certifications.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package up to €600 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 
• €10 meal vouchers. 
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational and sports areas.

Your talent and motivation are our only selection criteria.

We value the richness of the diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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