- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Claremont Club & Spa - A Fairmont Hotel, Berkeley, United States
__jobinformationwidget.freetext.ExternalReference__
REF33979P
Commercial Director
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
What is in it for you:
- Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Planet 21 and WATCH
Responsible and accountable for driving all revenue streams for the Resort, Club & SPA.
In concert with all stakeholders, develops and executes the Sales and Marketing plan (s); responsible for directing, coordinating, training, and managing the staff in all Sales and Marketing related initiatives to maximize revenue and profit. Establishes standards for the Resorts overall look and feel in the community and marketplace for Fairmont.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Lead the development and implementation of both short-term and long-term strategies designed to impact all revenue streams, with a focus on Rooms, Events, Food & Beverage, Club and Spa to exceed hotel revenue goals and increase market share performance.
- Produce Resorts Annual Multi-Year Commercial Strategy Plan, in partnership with property leaders.
- Create strategic presentations for ownership and internal constituents to best discuss business decisions, strategic plans and the ROI of initiatives.
- Connect the performance needs for the hotel and Club with the solutions designed by the Fairmont brand enterprise, in each key segment the Resort serves.
- Work in conjunction with Commercial Leadership and Brand e-Commerce teams to build and establish Resort and Club B2B marketing, digital marketing, social media, public relations and communications channels. Guide these teams to ensure online hotel content is accurate and effective.
- Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts, develop strategies for different demand periods, and review and approve retail and Group pricing strategies.
- Develop and execute departmental expense budget and forecasts.
- Train and monitor Group, Transient and Events contractual, legal and risk agreement practices.
- Leverage Sales and Events booking platforms and uphold all company policies and procedures associated with managing these systems.
- Administer Accelerate, including Goal Setting and the Fairmont Sales Incentive Program.
- Recruit and retain best in class Sales and Marketing professionals.
- Lead, engage, and develop team members, including ongoing performance development and Career Development Plans.
- Liaise with Fairmont Global Sales, regional support and brand teams to maximize the performance of the asset.
- Build strong relationships with ownership, CVB, community groups, influencers and 3rd party travel partners.
- Exhibit a high level of engagement with customers from all sales segments.
- Support sales manager travel to feeder markets and key tradeshows.
- Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on.
- Develop and maintain detailed and real time knowledge of competitor activity and refine Resort strategy with speed to market as appropriate.
- With Marketing and PR Leadership, oversee the hotel’s activation and promotion activities, leveraging all marketing mediums e.g. print, electronic, direct mail, for all areas of the Resort, ensuring laser focus on the Club.
- Provide Leadership perspective in RevMAX, Sales, PR, Digital, E-Commerce, Operations and Executive Committee meetings.
- Create an integrated approach with Sales, PR, Digital, E-Commerce, Revenue Management, Club, Spa and F&B in order to maximize the profit and positioning of the asset.
- Review and assess membership structure and revenue strategy
- Create and refine tracking process for the membership sales
- Develop and maintain new go-to-market strategies to increase sales and sales conversion
- Collaborate with the Club GM on membership programming, communication and resort-wide activations
- Provide direction of Sales and Catering in determining the ROI of initiatives and business decisions to further maximize profit.
Success in the role will be determined through evaluation by demonstrating the following minimum qualifications:
- Minimum of five (5) Years of Hotel Sales, Catering or Marketing Experience.
- Management Experience (type): Director.
- Four-year college degree preferred.
- 5 years Minimum of Leadership Experience in a Full-Service Hotel/Resort: 4-star plus.
- Resort experience to include multiple venues, i.e. club, tennis, etc.
- Additional Requirements (i.e., % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes.
- Highly professional presentation and communication (oral and written) skills, with the ability to interact with executive level constituents.
- Proficiency with standard Microsoft Office and Hotel Sales and Catering Platforms.
- Demonstrated ability to perform critical analysis.
- Demonstrate ability to manage people, to include providing direction delegating responsibilities, and be a culture ambassador.
- Demonstrate outstanding customer service, organizational, and interpersonal skills as well as excellent attention to detail and the ability to multi-task.
- Demonstrate the ability to be nimble, creative and out of the box thinking.
- Must be able to work variable hours including evenings and weekends as necessary.
Visa: Must be able to provide proof of eligibility to work in the United States
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Claremont Club & Spa is an Equal Employment Oppourtunity Employer EEOE M/F/V/D
Salary: $165,000 to $190,000 USD annually
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
İstanbul, Turkey
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Istanbul
Job Category
Sales & Marketing
Description
Fostering a Loyalty Culture and drive PerformanceEnsure the hotels engagement and performance by a close monitoring and analysis of the loyalty KPIsConduct monthly reviews with Focus and flop hote
Reference
855a554c-f17c-405c-9a13-40123ad435c1
Expiry Date
01/01/0001
Salary
Location
New York, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
New York
Job Category
Sales & Marketing
Description
The Brand Content and Social Media Manager will develop the strategy and create content that strengthens the Raffles positioning of enchanted glamour and legendary service on all channels. Reporting t
Reference
87d486bc-54ae-4d25-9d12-adbd28b98e82
Expiry Date
01/01/0001
Salary
Location
Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Supervise all hotel marketing & PR activities, working with on property teams to optimize hotel programs, in support of key KPI’s.Responsible for driving individual hotel performance, related to key K
Reference
bd029e33-2190-4496-b8fb-041bc407c654
Expiry Date
01/01/0001
Salary
Location
Ho Chi Minh City, Vietnam
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vietnam
Job Category
Sales & Marketing
Description
Brand Marketing: •Ensure a comprehensive understanding of the Group's brands, standards, and DNA, preserving brand integrity in all communications and identity elements. •Serve as the custodian for
Reference
edc1e30a-89b5-4573-a296-c61f0b22a38a
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Scottsdale
Job Category
Sales & Marketing
Description
Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this jobThe emphas
Reference
4f3de30c-53b3-4b47-8372-0af1f66ea81c
Expiry Date
01/01/0001
Salary
Location
La Cigale Hotel Managed by Accor, Doha, Qatar
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Doha
Job Category
Sales & Marketing
Description
What you will be doing:Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:Responsible for achieving hotel targets by optimizi
Reference
39a1e97e-b172-4a05-adc9-62e03b54d650
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
We are looking for an ambitious VP Economy Brands – Experience for our eco Brands to join our Global Brand & Marketing Team. This is an exciting role leading transformation and evolution of Ibis, Ibis
Reference
ca46bb7e-c76e-4078-94fe-87f961f0ad7b
Expiry Date
01/01/0001
Salary
Location
Nanterre, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Nanterre
Job Category
Sales & Marketing
Description
VOS PRINCIPALES RESPONSABILITES :Technique Métier et relation client :Rattaché à la direction du cluster Pullman Paris, le Directeur du revenu met en œuvre les techniques de revenue management pour l’
Reference
da842832-942b-486f-b1b4-4f31e4c858b6
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Sales & Marketing
Description
Wie schaut dein Arbeitstag aus …Du bist Markenbotschafter der 25hours Hotels, schaffst es den besten Draht zu unseren Kunden aufzubauen und diesen bestmöglich zu pflegenDu koordinierst deinen Tagesabl
Reference
9437520c-0a9d-45a0-9a70-56abaf8f7b47
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Sales & Marketing
Description
How does your working day look like …You’ll be the ambassador for the 25hours Hotels brand, you’ll succeed in forging the best links to our customers, and cultivating them to the best of your abilitie
Reference
9cbdba8e-ad0d-40bf-b644-f46321ae83a3
Expiry Date
01/01/0001