Cluster Sales Manager

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Job Title

CULSTER SALES MANAGER

This position is responsible for the planning and management of the sales of the 2 resorts (Pullman Maldives Maamutaa and Mercure Maldives Kooddoo) to achieve optimal occupancy, maximizing revenue, and meeting/exceeding hotel profit objectives.

What you will be doing:

• Prepare month-end reports, identify deviation from business plan goals.
• Attending daily briefing with department on current key activities.
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
• Actively participates in sales presentations, property tours and customer meetings.
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
• Achieve daily targeted number of sales calls with effectiveness.
• Develop business leads for the Hotel on a weekly basis.
• Prepare monthly list of accounts to penetrate for the following month.
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge. 
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue. 
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.
• Update Director of Sales & Marketing on market trends and business leads

Your experience and skills include:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience (at least 2-3 years) in sales manager roles within the hospitality industry, preferably in luxury resorts or hotels.
• Strong understanding of the Maldivian market and its unique challenges and opportunities.
• High degree of professionalism with strong understanding of global markets and business acumen
• Demonstrated success in driving revenue growth and achieving sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Creative thinker with a passion for innovation and staying ahead of industry trends.
• Accor & Maldives experience will be an added advantage

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Note: Customization may be included for any specific local or legislative requirements, such as work permits

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