Cluster General Manager Pullman and Movenpick Zagreb

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Be an ambassador of the brands and the property as Cluster General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the premium marketplace.

What is in it for you:

• Interesting and challenging job, operation of a total of 104 tastefully furnished Movenpick rooms & suites and 193 Pullman premium rooms & suits, restaurants, SPA, confference rooms
• Career development in the worldwide Accor network

You will be responsible for:

• Leading the business
  • Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets
  • Maximize the property in terms of profit and management of financials
  • Ensure full compliance with operating controls and legislation in all areas of the business
• Building your team
  • Actively involved in the recruitment process of positions within the property to select the best fit
  • Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input
  • Develop relationships within the local community
• Driving service culture
  • Maintain product and service quality standards to exceed guest expectations
  • Promote the brand and ensure all brand essentials and standards are in place and executed consistently.

Must-Have:

• At least 5 years’ international experience in Hotel General Manager in Premium position.
• Opening experience.
• Fluent in English.

Your experience and skills include as well:

• Ability to manage relationship with owner and manager in the frame of Hotel Management Agreement.
• High level of leadership skills, business & people orientation, autonomy and strong decision-making skills.
• Ability to work well under pressure in a fast-paced environment.
• Excellent interpersonal & communication skills, team management
• Service and quality minded character.
• Ability to create positive, effective and sustainable working relationships.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.