Chief Steward

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Complimentary daily duty meal in our Colleague Cafeteria
• Complimentary uniform and uniform laundering, or dry cleaning of personal business attire
• Complimentary hotel stay for 2 with F&B dining credit through our “Be Our Guest” program
• Annual paid vacation, 12 statutory holidays, 1 special day and 5 days of paid sick leave
• Allowance for YVR employee parking pass OR Translink reimbursement for monthly passes
• Leadership cell phone allowance
• Comprehensive extended benefits including medical, dental, vision, short term disability and ADD
• Company matched DCPP contributions
• Eligible for Leadership Incentive bonuses
• Salary range of $68,000 - $72,000 commensurate with experience

Chief Steward

Every memorable dining experience at Fairmont Vancouver Airport begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Chief Steward, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and F&B teams.

Location of work: 3111 Grant McConachie Way, Richmond BC

Language of work: English

Status of work: permanent, full-time

What you will be doing:

• Manage the Stewarding team through recruitment, coaching, development and recognition
• Supervise and assist an experienced team of 12 stewards to complete their daily tasks, when needed
• Maintain accurate records and reports of breakage and inventory
• Coordinate with F&B in establishing operating par stocks
• Create and maintain service schedules of all Kitchen and dishwashing equipment, taking action of any deficiencies
• Ensure Stewarding and Kitchen areas are maintained to the highest cleanliness standards and cleaning schedules are followed
• Ensure all staff are trained on chemical handling (GHS)
• Liaise with night cleaners to ensure efficiency and accountability
• Conduct monthly communication meetings
• Supervise & assist with the set-up, service and take down of catering events
• Ensure all administrative duties for Kitchen and Stewarding are complete including schedules, payroll, etc.
• Create, maintain and adhere to annual budget for Stewarding department
• Co-chair of Sustainability committee, championing all hotel environmental initiatives and implementing corporate standards
• Ensure monitoring and reducing of food waste for the Food & Beverage division
• Own and action Food & Beverage audits
• Ensure compliance with food handling and sanitation standards
• Divisional Lead on Health, Safety & Wellness policies and initiatives
• Other duties as required

Your experience and skills include:

• Proven leadership ability that supports an environment of employee growth and development, interdepartmental teamwork, and exceptional customer service
• Minimum 2-3 years management experience, ideally in Food & Beverage with operational knowledge of Stewarding required
• Minimum 1 year experience managing full cycle departmental financials, budgeting of expenses and labour required
• Minimum 1 year Occupational Health & Safety experience or knowledge of WorkSafeBC Policies & Regulations required
• Excellent interpersonal and communication skill, both written and verbal
• Team player with coaching, motivation and training abilities
• Thorough working knowledge of GHS regulations and guidelines an asset
• Computer skills (MS Office software)

Our mailing address:
Fairmont Vancouver Airport
3111 Grant McConachie Way
Richmond, BC
V7B 0A6