Chief Steward

Every memorable dining experience at Fairmont Pacific Rim begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations.  Showcase your leadership strengths and model our service culture as Chief Steward, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and Banquets teams. 

A modern oasis at the ocean's edge, Forbes Five-Star Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbour views, luxurious accommodation, rave-worthy cuisine and warm hospitality.  Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences. 

Why work for Fairmont Pacific Rim?

• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• A competitive salary, starting from $72,000.00 per annum
• Complimentary meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program

What you will be doing:

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed
• Drive compliance to Eco Sure and BC Coastal Health directives for cleanliness and organization
• Participate in monthly hotel walk through with Executive Chef and Chief Engineer to identify, track, and correct deficiencies with regards to hygiene, cleanliness and infrastructure
• Work heavily with Birchstreet procurement system to track volume of requisitions from food and beverage areas to drive reduction of breakage throughout division
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned
• Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
• Prepare monthly reports on shortages in china/silverware and equipment and requisition replacements as required while following budget guidelines
• Work closely with the Chef, Director of Banquets/Catering, Food and Beverage Director, Food and Beverage Assistant Director to anticipate guest needs
• Order and control all inventory of cleaning compounds
• Ensure all equipment is in working order and report any items in need of repair
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment
• Balance scheduling, vacation assignments to meet financial/budget obligations within a timely matter.

Your experience and skills include:

• Previous leadership experience in a Stewarding department  required
• Knowledge of forecasting, budgeting and purchasing of goods required  
• Strong interpersonal and problem solving abilities
• Computer literate in Microsoft Window applications required
• Knowledge of Birchstreet procurement software an asset  
• University/College degree in a related discipline an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/   

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS