Chief Steward - 12 Month Term

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa 
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

The Fairmont Chateau Lake Louise is seeking a highly motivated and energetic professional to provide leadership for the Stewarding department.  You must be creative, organized and possess a passion towards the Food and Beverage industry. Reporting to the Director Food & Beverage you will be instrumental in the ongoing development of new systems and ideas to keep the Stewarding department and Food and Beverage division at the cutting edge of our industry.  Being outgoing and passionate about working with people are keys to the being successful in this position.

Summary of Responsibilities:

Reporting to the Director of Food and Beverage, responsibilities include but are not limited to:             

• Lead, train, coach and inspire a team of up to 60 staff, including an Assistant Chief Steward and 8 supervisors
• Order all china, glassware, silverware and equipment for 5 kitchens, 6 Food and Beverage outlets and the banquet facility
• Conduct semi-annual and periodic inventories to ensure stock and resource availability are maintained within all Food and Beverage outlets and kitchens
• Conduct daily inspections of all Food and Beverage areas and kitchens to ensure cleanliness and compliance with local health/sanitation codes
• Ensure the correct ordering and usage of all chemicals within the department and outlets, including appropriate training in accordance with provincial WHMIS legislation
• Attend and lead any required meetings and committees
• Play an active role in the recruitment, orientation, training and scheduling of all colleagues and supervisors
• Monitor and striving to exceed budgetary guidelines for operating supplies and labor
• Provide support and direction to the team of leaders within Stewarding regarding performance management and continuous learning
• Foster an environment of cooperation within the department and between other departments within the hotel
• Review banquet event orders to forecast equipment and supply requirements
• Comply with all safety regulations and ensure a clean, safe work environment
• Adhere to all environmental policies and programs as required.
• Oversee departmental payroll administration
• Other reasonable duties as assigned

• 2 years+ experience as Assistant Chief Steward or Manager within hotel Food & beverage
• Previous experience in Food & Beverage leadership positions, particularly Stewarding
• Must have valid driver’s license class 5 and be able to obtain an Alberta Drivers license
• Diploma or Degree in Hospitality Management an asset
• Excellent communication (written & verbal) and interpersonal skills
• Must be computer strong with knowledge of Excel, Word, electronic mail
• Completion of leadership training such as Train the Trainer and/or Interaction Management an asset
• Results oriented, positive, service driven with a sense of urgency and ability to prioritize
• Must be results orientated, self motivated, highly organized with an eye for detail
• Must be committed to safety and good environmental practices in the work place

Visa Requirements: Applicants must be legally eligible to work in Canada.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS