Chief Engineer

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Situated on a unique vantage point with breath taking views over Lake Wakatipu and the Remarkables Mountain range, our resort offers 148 guests rooms with either spectacular lake or relaxing garden views.  We are currently seeking a dynamic & proactive Chief Engineer to lead our engineering team. 

About the Role 

Reporting to the General Manager, the Chief Engineer is responsible for the overall maintenance and engineering operations of the hotel. This includes managing maintenance staff, ensuring all equipment is in good working order, and overseeing all maintenance projects. The Chief Engineer plays a critical role in maintaining the safety and comfort of guests and staff, ensuring compliance with all local and federal regulations.

Key Responsibilities include:

• Maintenance Operations: Oversee all maintenance and repair activities for the hotel, including HVAC, electrical, plumbing, structural systems, gymnasium, saunas, swimming and spa pools.
• Staff Management: Supervise, train, and schedule engineering staff, ensuring efficient operation and satisfactory performance.
• Budget Management: Develop and manage the engineering department budget, including maintenance costs, capital expenditures, and resourcing.
• Safety Compliance: Ensure the hotel complies with all safety regulations and standards, including fire safety, WHS regulations, and hotel policies.
• Preventative Maintenance: Implement and maintain a comprehensive preventative maintenance program to ensure the longevity and reliability of all hotel equipment and facilities.
• Contractor Management: Manage relationships with external contractors and vendors, ensuring quality work and cost-effective solutions, including the induction of new contractors. 
• Project Management: Plan and oversee all maintenance projects, including renovations and upgrades, ensuring minimal disruption to hotel operations.
• Energy Management: Develop and implement energy conservation programs to reduce energy costs and environmental impact.
• Guest Service: Respond to guest maintenance requests promptly and ensure a high level of guest satisfaction.
• Emergency Response: Act as the primary contact for emergencies, including equipment failures, fire evacuations and natural disasters, coordinating response efforts to ensure safety and minimal operational impact.

• Previous experience in the management of a maintenance function.
• Leadership and team management skills.
• Strong technical knowledge of mechanical, electrical, plumbing, and HVAC systems, as well as general building maintenance.
• Excellent written and verbal communication skills.
• The ability to carry out emergency maintenance works outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems.
• Exceptional organisational skills, multitasking and trouble shooting ability.
• A trade qualification will be highly regarded.

If you are ready to make your mark in the dynamic world of hospitality and help us redefine what it means to stay with Mercure Queenstown Resort, we would welcome an application from you.

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Benefits of working at Mercure QT Resort

• Work Your Way - Speak with us about your desired work life balance and make it a reality!
• Free use and access of our gym, saunas, hot tubs and swimming pool.
• Meals provided while on duty.
• Full laundered uniform - no need to bring it home!
• Accommodation discounts & Free Anniversary Stay.
• Employee Assistance Program.
• Fantastic career growth opportunities.
• Ability to make a difference through our Corporate Social Responsibility activities.
• Employee benefit card offering discounted rates with Accor worldwide