Chief Concierge

Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.

Fairmont Amman is offering a career opportunity for an a Chief Concierge

What you will be doing?

• Assist guests with all inquiries, both hotel and non-hotel related.
• Maintain good relationship with Airport Concierge, retailers and other service providers within the city and ensure that information on their promotions are up to date.
• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks..
• Supervises and directs Concierge, and airport transportation requirements
• Ensure all Standard Operating Policies & Procedures are adhered
• Ensure guest requests are handled in a timely manner

• Minimum five years’ experience as a Concierge or in a related position
• Active member of Les Clefs D’Or is an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/