- Full-Time
- Permanent
- MERCURE
- Executive & Hotel Management
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Hôtel Mercure Paris CDG Airport & Convention, Roissy-en-France, FR
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REF29936G
Chef de Brigade H/F
Region
Europe and North Africa
Mercure Paris CDG Airport & Convention, hôtel 4* situé au Cœur de l’Aéroport de Roissy, une vue imprenable sur les pistes, ses 345 chambres, son restaurant, son bar, ses 18 salles de réunion, sa piscine ainsi que son board meeting qui surplombent les pistes de l’aéroport, recherche un(e) Chef de brigade H/F
Rattaché(e) à l'Assistant Chef de Réception et aurez pour principales missions:
- Préparer les arrivées, check-in, check-out, sécurisation du chiffre d’affaires, répondre aux appels téléphoniques et prendre ponctuellement les réservations
- Gérer les remarques et réclamations du client
- Superviser et coordonner les activités du personnel de la réception
- Transmettre les informations nécessaires aux autres services
- Respecter les procédures en matière de facturation et d’encaissement
- Contrôler les encaissements et s’assurer de la sécurisation des données
- Être impliqué (e) dans la commercialisation des différentes prestations de l’hôtel et du programme de fidélité du Groupe
Vous êtes à l'aise pour assurer un management de proximité et à accompagner les équipes
Vous êtes reconnu(e) pour vos capacités organisationnelles
Vous êtes passionné (e) par la relation client et l’hospitalité n’a plus de secret pour vous
Vous êtes à la recherche d’un nouveau challenge
Vous parlez couramment anglais et maitrisez éventuellement une seconde langue
Indemnité compensatrice de nourriture
Remboursement transport
Prime intéressement collectif et participation
Carte ALL Heartist
Meet Florian, the General Manager in Switzerland
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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