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  1. Full-Time
  2. Permanent
  3. Wellness & Recreation
  4. ACCOR

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Pullman Nairobi Upper Hill, Nairobi, Kenya

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REF95814I

CCTV Controller

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Monitor live and recorded CCTV footage across all assigned areas.
  • Detect, assess, and report suspicious activities, security breaches, or safety hazards.
  • Operate and control surveillance systems, cameras, and recording equipment.
  • Ensure continuous coverage of critical areas (lobby, entrances, parking, back-of-house, etc.).
  • Maintain confidentiality of all surveillance information and recordings.

Security & Incident Management

  • Respond promptly to alarms and emergency situations.
  • Coordinate with on-site security officers and management during incidents.
  • Document and log all incidents accurately in security reports.
  • Preserve and retrieve video evidence when required for investigations.
  • Assist law enforcement when necessary by providing footage and reports.

System Operations & Maintenance

  • Conduct regular system checks to ensure all cameras and equipment are functioning properly.
  • Report technical faults or system malfunctions immediately.
  • Ensure recording systems are operating and data is stored according to company policy.
  • Maintain organized archives of recorded footage.

Administrative Duties

  • Maintain accurate daily activity logs.
  • Prepare incident and shift handover reports.
  • Follow company security policies and standard operating procedures.
  • Participate in security briefings and training sessions.

Compliance & Professional Conduct

  • Adhere to data protection and privacy regulations.
  • Maintain high levels of integrity and discretion.
  • Remain alert and attentive during entire shift.
  • Uphold company standards in grooming and professional behavior.

Qualifications

 .  High school diploma or equivalent (minimum requirement in most cases).

·  Certificate or diploma in Security Management, Criminology, or related field

·  Valid Security Guard License.

·  CCTV Operator Certification.

·  Basic First Aid & CPR certification.

·  Fire safety / emergency response training.

 


Additional Information

Your team and working environment:

  • Tight-knit and team oriented.
  • Hard-working, engaging and inclusive.
  • Attention to detail and hygiene 
  • Well organised and autonomous 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US