Company Description
About Us:
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work.
Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.
Job Description
The Catering Sales Manager generates meeting and banquet revenue (using the sales parameters as outlined by the Director of Catering & Convention Services) through solicitation of local businesses, conventions, conferences, associations, tour groups and other key accounts. Contributes to the development of marketing and sales strategies by being aware of the competition as well as the social, political, and business climate in the community. Supports the purpose and goals of the Catering & Convention Services Department’s function in the Hotel.
Duties:
- Solicits new leads for potential food and beverage business.
- Follows-up on incoming inquiries via phone, email, and walk-ins, as assigned; and through third-party RFPs (Request for Proposals).
- Finalizes accounts, review, and authorizes typed event orders.
- Maintains an open line of communication with each client.
- Achieves sales quotas established for each fiscal year.
- Assists the Director of Catering & Convention Services and Management in other matters as requested.
- Be present at the start of functions to ensure that the arrangements are in order and assist at special functions sponsored by the Hotel.
- Attends intra-departmental ad inter-departmental meetings, as scheduled.
- Calls to obtain function guarantees.
- Completes and submits loss business report.
- Conducts competitive hotel and industry surveys annually.
- Regular attendance in conformance with the standards, which may be re-established from time to time, is essential to the successful performance of this position.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Qualifications
Minimum Qualifications:
- 4 years catering sales and coordinating experience
- Proficient in Microsoft Office Programs (i.e., Outlook, Word, Excel, and PowerPoint
- Basic knowledge and understanding of multi-level database programs.
- Ability to learn and utilize the Catering Booking System (Opera).
- Good organizational skills. Must be detail oriented and able to follow-up on assigned tasks.
- Good communication skills. Must be able to inter-relate with clientele and possess good phone etiquette.
- Good sales skills and creative in thought.
- Must be outgoing, service oriented, reliable, and present a professional image.
- Valid driver’s license and transportation.
- Good mathematical and analytical skills.
Preferred Qualifications:
- College graduate preferred. Course in Food Service/Food Management preferred.
Additional Information
Salary:
$54,000 - $61,500 annually
Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package on top of base.
Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
