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  1. Full-Time
  2. Permanent
  3. RIXOS
  4. Others

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Rixos Premium Qetaifan Island North, Doha, Qatar

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REF29344T

Call Center Attendant

Region

Luxury & Lifestyle


This vacancy has now expired. Please see similar roles below...


Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.


Job Description

Call Center Attendant

  • Process all incoming and outgoing calls accurately and courteously
  • Ensure smooth internal telecommunication as per Waterpark Standards
  • Handle guests requests promptly, report complaints and irregularities to the Guest Experience Supervisor
  • Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare, and other critical situations
  • Page staff member when requested
  • Abide by principles of guest privacy
  • Be aware of local telephone listings and frequently dialed numbers
  • Advise defects on switchboard equipment to Supervisor
  • Maintain a clean work environment
  • Maintain complete knowledge of all food & beverage services, outlets, and waterpark services/features
  • Be fully conversant with fire & life safety/emergency procedures
  • Attend all briefings, meetings, and trainings as assigned by management
  • Report for duty on time wearing a clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Waterpark

Qualifications

  • Secondary / High school education
  • Minimum 1 year of relevant experience
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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