- Full-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Dubai The Palm, Dubai, United Arab Emirates
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REF60157K
Butler
Region
Luxury & Lifestyle
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our discerning guests, ensuring their comfort and satisfaction throughout their stay.
- Anticipate and fulfill guests' needs with the utmost attention to detail and discretion
- Manage guest requests efficiently, including packing/unpacking, laundry services, and personal shopping
- Coordinate with various departments to ensure seamless service delivery
- Maintain an organized and immaculate environment in guest suites and common areas
- Prepare and serve meals, snacks, and beverages as required
- Assist with event planning and execution for private functions
- Handle guest correspondence and manage schedules as needed
- Ensure all service standards are met and exceeded consistently
- Maintain accurate records of guest preferences and special requirements
- Collaborate with team members to create a positive and luxurious guest experience
- Adapt to changing situations and guest needs with flexibility and professionalism
- Proven experience as a Butler or in a similar high-end hospitality role
- Exceptional communication and interpersonal skills
- Strong attention to detail and ability to anticipate guests' needs
- Proficiency in etiquette, protocol, and luxury service standards
- Ability to maintain discretion and confidentiality at all times
- Excellent time management and organizational skills
- Problem-solving abilities and quick decision-making capabilities
- Physical stamina to stand for extended periods and lift up to 25 pounds
- Flexibility to work a rotating schedule, including weekends and holidays
- Professional appearance and demeanor
- Ability to work effectively in a multicultural environment
- Basic computer skills for guest correspondence and record-keeping
- Fluency in English; knowledge of additional languages is a plus
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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