Butler

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

• Consistently offer professional, friendly and engaging service
• Identify and anticipate guests’ needs and ensure personalized service is provided
• Provide Food and Beverage services
• Greets guests and presents them with the menu
• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guests
• Take food and beverage orders from the guest 
• Assist with any plans or arrangements the guest intends to make during their stay
• Ensure that all requests from guests are made possible and are followed up on
• Fully understand and have knowledge of all in suite services, technology, amenities, functions and systems
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies  
• Other duties as assigned 

• Passion for guest service.
• Excellent written and verbal communication, interpersonal
• Highly organized, results-oriented with the ability to be flexible and work well under pressure.
• Previous experience in F&B Service is a must  
• Fluency in English, and at least one additional language
• Must have the ability to handle a multitude of tasks and Guest requests.
• Knowledge of Opera or Opera Cloud Property Management System an asset.
• Ability to work independently and prioritize responsibilities.
• Computer proficiency in a Windows environment (Word, Excel, PowerPoint).

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

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