Company Description
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Job Description
- Greet and welcome guests, assist with breakfast menu enquiries.
- Be knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)
- Maintain hygienic food service techniques at all times.
- Maintain clean and neat presentation of breakfast area(s), following set opening, closing and daily procedures.
- Take responsibility for your designated section and station
Qualifications
Knowledge and Experience
- Customer service experience or experience in a similar environment
- An awareness of food safety practices preferred.
- Responsible Service of Alcohol certificate.
Competencies
- Ability to manage competing and changing priorities
- Ability to work a rotating roster
- Service oriented with an eye for detail.
- Multicultural awareness and able to work with people from diverse cultures.
- Ability to work independently and demonstrated initiative in a dynamic environment.
- Self-motivated and energetic.
- Ability to work a variety of shifts.
- Strong focus and passion for hotel operations
- Confident and articulate communication, negotiation, relationship and networking skills
- Time management skills with the ability to multitask
- Strong personal integrity
- Entrepreneurial spirit with drive, ambition and high level of energy
- Good interpersonal skills with ability to communicate with all levels of team members
- Flexible and able to embrace and respond effectively to change
- Role model in Accor values and Heartist culture.
Additional Information
You are the reason why we are a successful Hotel company. We have an array of benefits to thank you for your wonderful work such as staff discount systems known as ALL Heartists, Annual Service Recognition, Tenure Recognition and Living on Site Provisions for remote locations.
