Brand & Entertainment Manager | Opening Mama Shelter Lake Como (M/F/NB)

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! 

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.  

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. 

Whatever your role, we're all here to make the customer experience as unforgettable as possible.  

Our mission: to bring little moments of happiness to people. 

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. 

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. 

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Our commitment to diversity and inclusion:  

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.  

Would you like to join us and contribue to the opening of our Mama Shelter Lake Como ?

THE MISSION?

Are you ready to bring the spotlight to our hotel as a Brand & Entertainment Manager? 🎤✨ Join us to orchestrate unforgettable experiences and ensure that every event hits the right note! 🎶🎉

Your mission, should you choose to accept it:

• Manage the entertainment budget with finesse, forecasting, planning, and monitoring to ensure everything stays on track. 💰📊
• Connect with top local and international talent, bringing the best performers to match the MAMA brand’s unique vibe. 🌍🎭
• Schedule and oversee all music and entertainment talent, ensuring they shine brightly at our hotel. 🎷✨
• Handle all entertainment permits, making sure they are always current and valid for our venues. 📜✔️
• Work closely with the FB team, Chef, and marketing to craft an exciting weekly and monthly events calendar. 📅🍴
• Collaborate with the Entertainment Director from MAMA HQ to roll out seasonal promotions and special brand events. 🏢🎉
• Assist in planning, purchasing, and organizing everything needed for seasonal MAMA Brand activations. 🛒✨
• Propose and develop unique market-specific activations for MAMA Zürich and get them approved by MAMA HQ. 🏖️🌟
• Keep all hotel talent informed and engaged with ongoing activations, making sure communication is spot on. 👥🔊
• Foster collaborations for special events, working closely with the marketing team to make it happen. 🎊💡
• Oversee and supervise major music and entertainment events, ensuring they run smoothly and are a hit. 🎉🎤
• Team up with Engineering to ensure AV setups are perfect for each event, keeping everything in sync. 🎛️🔧
• Manage external suppliers for additional event setups when needed, ensuring everything is on point. 👷📦

Relations

• Stay connected with the local artist scene and potential clients, building strong relationships for future events. 🤝🌆
• Help the FB and sales teams create bespoke events that cater to clients’ needs, adding that special touch. 👥🎉
• Represent MAMA with pride, both inside and outside the hotel, showcasing our brand’s unique flair. 🏆🌟

Ready to turn up the volume and make every event unforgettable? Apply now and bring your passion for entertainment to our vibrant team! 🌟🎉

MADE FOR YOU? ONLY IF…

• You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
• You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
• Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
• You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
• Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
• You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS:

• You always follow through: When you commit, you deliver. Every time. 🚀
• Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
• Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
• You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
• You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

Next, we're sure you know the tune 🎶:

First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang! 
Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.