- Full-Time
- Permanent
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles The Palm Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF31225S
Bellman
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be asked
- Adhere to guest check-in and check-out procedures pertaining to baggage handling
- Welcome guests at the main entrance with the greeting appropriate to the time of day
- Assist arriving and departing guests by opening and closing car and taxi doors
- Maintain a clean and tidy entrance, drive-way and lobby
- Guide the guest to the Front Desk and wait behind the guest during the check-in
- Be familiar with hotel layour and memorize the preferred route for escorting guests
- Room the guest in accordance with hotel standards
- Be familiar with the lift workings and emergency stairs
- Provide information to guests about the hotel facilities and services
- Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby
- Help other employees in department, replacing them temporarily when necessary
- Keep the baggage room clean and in order
- Upon arrival of newspapers, prepare them and deliver them to guest rooms as assigned by Front Office staff
- Use the Duty Log to document matters of importance
- Arrange transport with the Airport Concierge and coordinate luggage
PERSONAL ATTRIBUTES
- Good English language verbal communication skills
- Ability to work cohesively with co-workers and managers as part of a team
- Ability to be attentive to guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with hotel residents and patrons
- Ability to exercise good judgment with difficult guests
- Understanding and ability to work in a multi-cultural environment
QUALIFICATIONS
- Secondary/High School education
EXPERIENCE
- Minimum one year’s experience in hospitality or customer service related industry
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Novotel Monte-Carlo, Monaco
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Monaco
Job Category
Rooms
Description
Missions principales : • Accueillir et conseiller les clients • Faire le tour de la voiture pour noter les éventuelles anomalies • Prendre en charge les véhicules : garer les voitures au parking et
Reference
128bab89-6951-4e4d-9e5c-afb7e08067f3
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Bangkok Atrium, Bangkok, Thailand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bangkok
Job Category
Rooms
Description
Conduct daily briefings and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that highest quality service is delivered an
Reference
6c9bbffb-3778-4622-a90b-665412c78b56
Expiry Date
01/01/0001
Salary
Location
Sofitel Bali Nusa Dua Beach Resort, Kuta Selatan, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Kuta Selatan
Job Category
Rooms
Description
The Chief Concierge supervises the concierge team and is responsible for the management of all aspects of concierge functions in accordance to property’s policies and standards. The Chef Concierge ser
Reference
ee03a6fa-aaee-4169-afcf-3def86f887eb
Expiry Date
01/01/0001
Salary
Location
Sofitel Bali Nusa Dua Beach Resort, South Kuta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
South Kuta
Job Category
Rooms
Description
The Assistant Chief Butler assists Club Millesime Manager in the overall management of the Butler team. A person who is intuitive, meticulous, organized, good listener, exuberate warmth, strong motiva
Reference
61d645ff-e7bb-4d0d-b7e2-26d2484fede9
Expiry Date
01/01/0001
Salary
Location
, Darwin, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Darwin
Job Category
Rooms
Description
Leading, Coaching and Supporting the Front Office Team: foster a high-performing team culture to deliver exceptional guest service; in a high volume environment.Collaborating with Housekeeping, Mainte
Reference
7cad4db8-b171-4cc9-be34-9c112e31509d
Expiry Date
01/01/0001
Salary
Location
Novotel Monte-Carlo, Monaco
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Monaco
Job Category
Rooms
Description
Premier contact du client, vous êtes l’ambassadeur de notre marque : Vous assurez un accueil chaleureux et de qualité à vos clients, et veillez au bon déroulement de leur séjour. Vous renseignez
Reference
78f911c1-0011-4f44-8e22-157e9fc65d5d
Expiry Date
01/01/0001
Salary
Location
The Porter House Hotel Sydney - MGallery Collection, Sydney, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
M GALLERY
Job type
Permanent
Locations
Sydney
Job Category
Rooms
Description
We are currently seeking a Guest Experience Agent to provide efficient service for guest registration and departure, maintain accurate guest accounts and provide accurate, helpful information. Attend
Reference
3597042d-7d16-4a4c-9482-bb2ecaf6f74b
Expiry Date
01/01/0001
Salary
Location
Sofitel Wellington, Wellington, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
SOFITEL
Job type
Permanent
Locations
Wellington
Job Category
Rooms
Description
We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally.
Reference
249bdba8-d077-48a9-8984-4fbaa491ef19
Expiry Date
01/01/0001
Salary
Location
Sofitel Gold Coast Broadbeach, Broadbeach, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
SOFITEL
Job type
Permanent
Locations
Broadbeach
Job Category
Rooms
Description
A Career that lets your passion shine Delivering exceptional 5-star laundry cleaning services for hotel guestsSorting of clean and used guest linen following proper handling and pre-treatment procedur
Reference
3ed62021-497a-49b9-8eed-010a9fb10f3a
Expiry Date
01/01/0001
Salary
Location
Novotel Sydney International Airport, Wolli Creek, Australia
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Wolli Creek
Job Category
Rooms
Description
The RoleWe are looking for a Guest Service Agent who is dedicated to providing a memorable experience and create that human connection with our guests, at every stage of their stay.In this role you wi
Reference
cc96b19f-71cf-474a-ad4f-9b9baec3dfbf
Expiry Date
01/01/0001