Bellman cum Shuttle Driver

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.

We are seeking a dedicated and customer-oriented Bellman cum Shuttle Driver to join our team in Kuala Lumpur, Malaysia. In this dynamic role, you will be responsible for providing exceptional guest services while ensuring safe and efficient transportation for our valued guests.

• Greet and assist guests upon arrival, offering a warm welcome and providing information about the property and local attractions
• Handle luggage, packages, and other items for guests, ensuring proper care and timely delivery
• Operate shuttle vehicles to transport guests to and from various locations, including airports, train stations, and local points of interest
• Maintain a clean and well-organized lobby area and vehicle
• Assist with guest requests and inquiries, demonstrating a commitment to customer satisfaction
• Perform basic vehicle maintenance checks and report any issues to the appropriate department
• Manage time effectively to ensure prompt and reliable shuttle service
• Collaborate with other departments to ensure seamless guest experiences
• Maintain up-to-date knowledge of local area, attractions, and events to provide accurate information to guests

*Positions are open for Malaysians & Permanent Resident only

• Valid driver's license with a clean driving record
• High school diploma or equivalent
• Previous experience in hospitality, customer service, or as a professional driver
• Excellent customer service skills with a friendly and professional demeanor
• Strong communication skills in English; additional languages are a plus
• Physical stamina to handle luggage and stand for extended periods
• Ability to operate shuttle vehicles safely and efficiently
• Basic vehicle maintenance knowledge
• Familiarity with Kuala Lumpur's roads, traffic patterns, and popular destinations
• Flexible schedule, including the ability to work evenings, weekends, and holidays
• Strong time management and organizational skills
• Ability to work independently and as part of a team
• Professional appearance and adherence to grooming standards

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.