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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. Food & Beverage

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Raffles Dubai, Dubai, United Arab Emirates

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REF20279U

Bartender - Pool Bar

Region

Luxury & Lifestyle



Company Description

A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.


Job Description

PURPOSE OF POSITION

To provide prompt and courteous drink orders either taken directly from guests and patrons at the bar or through the bar servers.

KEY ROLES & RESPONSIBILITIES

  • Read daily events to be aware of any VIP arrivals. 
  • Must have a complete working knowledge of bar items, ingredients and preparation
  • Ensure all details of service are performed properly for every guest
  • To understand and adhere to Beverage Department Standard Operating Procedures
  • Change ashtrays, serve cigarettes and wipe down bar area
  • Carry trays, bus and reset tables with linen, china, glass and silver
  • Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
  • When possible greet regular guests by name and note and serve preferences accordingly
  • Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes
  • Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently
  • Make all cocktails in accordance with Hotel’s standard beverage manual
  • Receive and check liquor against previous shift’s requisitions
  • Attempt to limit problems and liability related to customers' excessive drinking
  • Serve snacks or food items to customers seated at the bar
  • Organize requisition, pick up and verification for F&B items used in the bar areas
  • Ensure that the bar is fully stocked and all side opening and closing duties are completed
  • Slice and pit fruit for garnishing drinks
  • Arrange bottles and glasses to make attractive displays
  • Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware
  • Manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague
  • Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins
  • Maintain complete knowledge of all F&B services, outlets, hotel services/features
  • Able to handle cash following established and proper Accounting procedures

 

 

 

 


Qualifications

PERSONAL ATTRIBUTES

  • Reading, writing and oral proficiency in the English language
  • Team player with a creative and outgoing personality
  • Must be well-presented and professionally groomed at all times
  • Good communication and customer contact skills; good problem resolution skills
  • Good Food and Beverage product knowledge. A good knowledge of beverage service styles and techniques, beverage preparation and specialized beverage orders of service is required. A good knowledge of all hard liquor, wines, mixes/cocktails. 

QUALIFICATIONS

  • Secondary school education

EXPERIENCE

  • Minimum 2 years food and beverage experience with detailed bar knowledge
  • Previous public contact and/or cashiering experience

Additional Information

Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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