Company Description
Sofitel Dubai Downtown
French luxury and local cuisine in the world's most exciting city
Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.
Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. It's 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
The Barista is responsible for preparing and serving handcrafted hot and cold beverages, including specialty coffees, teas, and fresh juices, while delivering attentive, high-quality customer service. This role maintains beverage quality control, supports outlet cleanliness and sanitation standards, and assists with routine stock replenishment and inventory tracking.
- Prepare and serve a variety of coffee drinks, including espresso, cappuccino, latte, and specialty beverages with consistent quality and presentation
- Operate and maintain coffee equipment, ensuring cleanliness, proper functioning, and adherence to manufacturer specifications
- Provide friendly and efficient customer service, taking orders and processing payments through the point-of-sale system
- Maintain a clean and organized work area, adhering to food safety and hygiene standards, and managing waste responsibly
- Assist in inventory management and restocking supplies as needed, tracking stock levels and communicating shortages
- Collaborate with team members to ensure smooth operations during peak hours and support overall outlet objectives
- Execute latte art and specialty beverage customization techniques to enhance customer experience and outlet reputation
- Handle cash transactions accurately and reconcile the register at shift end, maintaining financial integrity
- Respond professionally to customer feedback and concerns, escalating issues to management when necessary
- Participate in opening and closing procedures, including equipment setup, breakdown, and facility preparation
Qualifications
- Barista Training Certification or equivalent professional qualification with minimum 2 years of professional experience in specialty coffee or luxury hospitality environments.
- Advanced proficiency in coffee brewing methodologies, latte art execution, and specialty beverage preparation techniques.
- Exceptional communication skills and commitment to delivering consistent, high-quality guest-centric service with attention to beverage presentation standards.
