Company Description
Joining Accor means more than just starting a new job — it’s the beginning of an exciting career journey with one of the world’s leading hospitality groups. With over 5,000 properties in 110 countries, Accor offers a global stage for passionate, talented individuals to thrive, grow, and make their mark.
At Accor, we believe in investing in our people. Whether you’re starting in hospitality or hotels, we’re committed to supporting your development every step of the way. From on-the-job training to opportunities to progress within your role — or pivot into new ones across our many brands and venues.
Accor operates a selection of Qantas Lounges globally, bring our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a welcoming pause on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.
Job Description
As a Bar Attendant at Qantas Lounges by Accor, you will be responsible for delivering exceptional beverage service and creating memorable experiences for our guests in a premium airport lounge environment. From crafting barista-quality coffees to serving wines, beers, and cocktails, you will ensure every guest receives warm, professional, and attentive service.
Working as part of a close-knit hospitality team, you will maintain high standards of presentation, cleanliness, and service while contributing to the smooth day-to-day operation of the lounge. You will assist with monitoring stock levels, replenishing supplies, maintaining equipment, and ensuring the bar area remains organised and inviting. In this fast-paced environment, you will play an important role in creating a welcoming space for travellers beginning, ending, or continuing their journeys.
Key responsibilities include:
- Preparing and serving premium coffee, beverages, cocktails, wine, beer, and spirits.
- Delivering friendly and professional customer service to lounge guests.
- Maintaining a clean, organised, and fully stocked bar area.
- Monitoring stock levels and replenishing supplies as required.
- Adhering to RSA, food safety, and workplace health and safety standards.
- Working collaboratively with kitchen and front-of-house teams to deliver a seamless guest experience.
Qualifications
To be successful in this role, you will have previous experience in a bar, café, restaurant, hotel, or similar hospitality environment and a genuine passion for customer service. You enjoy engaging with people from all backgrounds and take pride in delivering experiences that exceed expectations.
A current RSA Certificate is required, while barista experience and cocktail knowledge will be highly regarded. You will possess excellent communication skills, a positive and professional attitude, and the ability to remain calm and organised during busy service periods.
The ideal candidate is a team player who is adaptable, reliable, and committed to maintaining high standards of presentation, food safety, and guest service.
You will bring:
- Previous experience in a bar, café, restaurant, hotel, or hospitality environment.
- A current RSA Certificate.
- Strong customer service and communication skills.
- A positive, professional, and guest-focused attitude.
- The ability to thrive in a fast-paced environment.
- Flexibility to work a rotating roster, including weekends and public holidays.
- Barista experience and cocktail knowledge (highly regarded).
- MUST have full working rights in AUS
Additional Information
Employee Benefits for your hard work!
- Work with two iconic businesses and experience the buzz of the working in the Aviation industry
- Great Staff Travel Benefits (T&C Apply)
- Access to staff duty-free store
- Free meal and coffee on shifts
- Hotel discounts (staff rates) at over 3000 hotels globally
- Partnership discounts with companies such as Europcar, Google, and more..
Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system in order to gain ASIC certification.
If you would like to be a part of our team, please apply now.
