1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Food & Beverage

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FAIRMONT NEW ORLEANS, New Orleans, United States

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REF117314O

Banquet Server

Region

Luxury & Lifestyle


Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.


Job Description

  • Provide professional, attentive, and personalized food and beverage service during banquet events and catered functions  
  • Set up, maintain, and break down banquet event spaces according to event orders, banquet standards, and operational requirements  
  • Serve plated meals, buffets, passed hors d’oeuvres, beverages, and wine service in accordance with hotel service standards  
  • Maintain cleanliness and organization of banquet rooms, service stations, and dining areas throughout events  
  • Anticipate guest needs and respond promptly and professionally to guest requests and concerns  
  • Collaborate with Banquet Captains, Culinary teams, Bartenders, and fellow team members to ensure smooth event execution  
  • Monitor tables and service areas to maintain proper presentation and guest satisfaction throughout service  
  • Follow all food safety, sanitation, and workplace safety procedures  
  • Assist with transporting banquet equipment, trays, linens, dishware, and supplies as operationally needed  
  • Support weddings, VIP events, conferences, galas, and high-volume banquet operations as assigned  
  • Maintain professional appearance and demeanor consistent with luxury hospitality standards  
  • Uphold hotel policies, service standards, and operational procedures at all times  

Qualifications

  • Previous banquet, restaurant, catering, or hospitality service experience preferred  
  • Luxury hotel or upscale dining experience preferred  
  • Excellent guest service and interpersonal communication skills  
  • Ability to work efficiently in a fast-paced, high-volume event environment  
  • Strong teamwork, multitasking, and organizational abilities  
  • Ability to maintain professionalism and composure during busy service periods  
  • Professional appearance and demeanor required  
  • Ability to work flexible schedules including evenings, weekends, holidays, and extended shifts as operationally required  
  • Must be legally authorized to work in the United States  
  • Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations  
  • Must meet Louisiana legal requirements for alcohol service if assigned to serve alcoholic beverages  
  • Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties  

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US