Company Description
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.
Job Description
At SLS The Red Sea, we create extraordinary experiences through attention to detail, innovation, and flawless execution. As an Audio Visual Technician, you will play a key role in delivering exceptional technical experiences by ensuring seamless audio-visual support across the resort’s events, meetings, entertainment venues, and guest experiences.
Working closely with Engineering, Events, Banquets, Entertainment, and IT teams, you will be responsible for setting up, operating, maintaining, and troubleshooting AV systems to ensure every event and guest interaction reflects SLS standards, operational excellence, and a commitment to unforgettable experiences.
- Set up, operate, and dismantle audio-visual equipment for meetings, conferences, weddings, banquets, entertainment events, and special functions.
- Operate sound, lighting, projection, and video systems during live events to ensure smooth and professional execution.
- Perform preventive maintenance and routine inspections of all AV equipment to ensure reliability and optimal performance.
- Troubleshoot and resolve technical issues related to microphones, speakers, mixers, projectors, LED screens, displays, and other AV systems.
- Provide professional on-site technical support for VIP guests, executive meetings, and high-profile events.
- Maintain strong knowledge of AV equipment, event requirements, technical setups, and operational procedures.
- Coordinate with Events, Banquets, Entertainment, IT, and Engineering teams to ensure all technical requirements are delivered effectively.
- Support conference rooms, boardrooms, meeting spaces, entertainment venues, digital displays, and in-room AV systems across the resort.
- Ensure all AV equipment is properly maintained, stored, and handled in accordance with manufacturer guidelines and resort standards.
- Maintain accurate records of equipment inventory, maintenance activities, repairs, and service requirements.
- Assist with the installation, testing, and commissioning of new audio-visual equipment and systems.
- Coordinate with external AV suppliers and contractors when required, ensuring work is completed according to SLS standards.
- Maintain a clean, organized, and safe working environment while following all health, safety, and operational procedures.
- Respond promptly to AV service requests and minimize disruption to guest experiences and resort operations.
- Maintain a professional appearance and represent SLS The Red Sea with confidence, reliability, and a service-oriented mindset.
- Contribute to a positive team environment through collaboration, effective communication, and proactive support.
Qualifications
- Minimum of 2 years’ experience in Audio Visual operations within a luxury hotel, resort, or high-end event environment.
- Technical knowledge of professional audio, video, lighting, and presentation systems.
- Experience in operating and maintaining AV equipment for events, conferences, weddings, and entertainment programs.
- Knowledge of AV troubleshooting, preventive maintenance, and basic equipment repairs.
- Understanding of electrical safety practices and AV system installations.
- Strong attention to detail with excellent problem-solving abilities.
- Ability to remain calm, professional, and service-focused in a fast-paced environment.
- Strong communication skills with the ability to collaborate effectively with multiple teams.
- Proficient in English communication (written and spoken).
- Flexible to work shifts, weekends, holidays, and special events as required.
