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  1. Full-Time
  2. Permanent
  3. Food & Beverage
  4. ACCOR

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ibis Styles Nairobi Westlands, Nairobi, Kenya

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REF89883H

Assistant Restaurant Manager

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the restaurant to ensure guest satisfaction, service excellence, and adherence to Accor’s Heartist values. The role ensures smooth service flow, staff supervision, cost control, and compliance with brand standards while maintaining a positive and engaging dining environment.The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the restaurant to ensure guest satisfaction, service excellence, and adherence to Accor’s Heartist values. The role ensures smooth service flow, staff supervision, cost control, and compliance with brand standards while maintaining a positive and engaging dining environment.

Key Responsibilities

  • Support in the efficient day-to-day running of the restaurant in line with ibis Styles and Accor standards.
  • Supervise floor operations, including seating, service delivery, and guest flow management.
  • Ensure all food and beverage items are served according to SOPs.
  •  Oversee staff deployment during shifts and adjust as required based on business levels.
  • Manages the department's cost  for guest supplies, cleaning and stationery.
  • Organises the department for optimum efficiency, ensuring headcount matches the  workload.
  • Maintains and analyses dashboard charts and implements action plans as necessary.
  • Allocate the monthly food & Beverage revenue target for the team.
  • Monitor the Monthly with sales targets for team.
  • To respond to the operations of the department guaranteeing quality of service and raise the levels of customer satisfaction.
  • Ensure the equipment of the restaurant is fit to provide the standards of service and staff are trained to operate it.
  • Ensure there are support procedures between outlets in the department.
  • To participate in the elaboration of the menus of the department.

Qualifications

• Diploma/Degree in Hospitality Management or related field.

•  Minimum 2–3 years’ experience in a supervisory or junior management role in F&B (hotel experience preferred).

•  Strong leadership, communication, and interpersonal skills.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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