Assistant Restaurant Manager - Fairmont Pool

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About Us:

At Fairmont Pool, we pride ourselves on delivering exceptional dining experiences in a relaxed and vibrant outdoor setting. Nestled in the heart of Doha, our restaurant combines exquisite cuisine with stunning poolside views, making it the perfect destination for both locals and visitors. We’re currently seeking an enthusiastic and dedicated Assistant Restaurant Manager to join our team and help us maintain the highest standards of service and guest satisfaction.

Job Summary:

As the Assistant Restaurant Manager, you will play a pivotal role in overseeing daily operations, managing staff, and ensuring a seamless dining experience for our guests. This role requires a hands-on approach and a passion for outdoor hospitality, as the majority of your work will be conducted in our beautiful, sunlit poolside environment.

Key Responsibilities:

• Operational Oversight: Assist the Restaurant Manager in daily operations, including opening and closing procedures, inventory management, and maintaining high standards of cleanliness and organization.
• Guest Service: Ensure exceptional guest experiences by overseeing service standards, handling guest inquiries and concerns, and fostering a welcoming atmosphere.
• Staff Management: Supervise and support front-of-house staff, including scheduling shifts, training new employees, and conducting performance reviews.
• Outdoor Operations: Manage the outdoor dining area, ensuring that all aspects of the poolside environment are clean, safe, and well-maintained. Address any issues promptly to enhance guest comfort.
• Event Coordination: Assist in planning and executing special events, private parties, and poolside functions, ensuring all details are handled efficiently.
• Compliance: Adhere to health and safety regulations, including food safety practices, and ensure that all staff comply with these standards.
• Customer Relations: Build and maintain positive relationships with guests, seeking feedback and implementing improvements based on their suggestions.
• Sales and Marketing: Support promotional efforts, contribute to menu development, and assist in driving sales and increasing revenue.

Qualifications:

• Previous experience in a restaurant management role or supervisory position, preferably in an outdoor or poolside setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of health and safety regulations and best practices.
• Flexibility to work weekends, evenings, and holidays as needed.
• A passion for outdoor work and a commitment to creating memorable guest experiences.

Physical Requirements:

• Ability to work outdoors for extended periods in varying weather conditions.