Assistant Recreation Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Summary of Responsibilities:

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

• Assist supervisors with management issues and Heartist development.
• Attend professional conferences and professional development seminars.
• Accommodate VIP guest preferences and special requests.
• Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.
• Review hotel occupancy forecasts and recreation schedules.
• Assist with guest relations and scheduling when necessary.
• Handle emergency situations with urgency and discretion.
• Assign job tasks to recreation personnel as suited to their position and ability.
• Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy.
• Check that all areas of the recreation are set as per the standard operating manual.
• Evaluate operations and procedures and implement improvements.
• Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units’ movement.
• Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities.
• Address all damages and repairs.
• Maintain a clean and well organized back stock area.
• Maximize inventory turns on all stock keeping units

• Previous 2-3 years of experience as Recreation Supervisor in a 5-star hotel in UAE is a must
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.