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  1. Full-Time
  2. Permanent
  3. MERCURE
  4. People & Culture

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Mercure Kuala Lumpur Trion, Kuala Lumpur, Malaysia

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REF84577F

Assistant People & Culture Manager

Region

MEA SPAC


Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.


Job Description

We are seeking an enthusiastic and detail-oriented Assistant People & Culture Manager to join our dynamic team in Kuala Lumpur, Malaysia. In this role, you will support the development and implementation of People & Culture strategies that foster a positive workplace culture and drive employee engagement. As a key member of our People & Culture team, you will collaborate with department heads to align People & Culture initiatives with organizational goals.

  • Assist in developing and implementing People & Culture policies, procedures, and programs
  • Support recruitment efforts, including sourcing, screening, and onboarding new employees
  • Manage employee relations issues and provide guidance to managers and staff
  • Coordinate performance management processes and assist with talent development initiatives
  • Organize and facilitate employee engagement activities and cultural events
  • Assist in the administration of compensation and benefits programs
  • Maintain accurate and up-to-date People & Culture records and databases
  • Collaborate with the leadership team to promote a positive workplace culture
  • Ensure compliance with Malaysian labor laws and regulations
  • Contribute to People & Culture reporting and analytics to support data-driven decision-making
  • Foster an inclusive and diverse work environment

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 3-5 years of experience in HR or a related field
  • Strong knowledge of HR best practices and Malaysian labor laws
  • Excellent communication and interpersonal skills
  • Proven ability to handle confidential information with discretion
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office Suite and HRIS systems
  • Experience in people management and culture initiatives
  • Problem-solving skills and ability to work in a fast-paced environment
  • Understanding of cross-cultural workplace dynamics
  • Fluency in English (written and spoken)
  • Knowledge of local HR practices and cultural norms in Malaysia
  • Demonstrated ability to work collaboratively in a diverse team environment
  • Analytical skills to interpret HR data and make informed recommendations
  • Empathetic approach to employee concerns and conflict resolution

*Position are open for Malaysians & Permanent Resident only


Additional Information

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US