Assistant Outlet Manager

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The main duties are to plan and direct all processes of the outlet to ensure luxury service is provided and revenue target is achieved while maintaining a positive work environment for all Heartists.

• Ensure that the monthly forecasted food and beverage revenue figures are achieved
• To strictly adhere to the established operating expenses and that all costs are controlled
• Ensure efficient management according to the established concept statements.
• Familiar with Sofitel F&B Rituals and their implementation.
• Comply with all policies and procedures including FOCUS 
• Assign responsibilities to subordinates and to check their performance periodically.
• Assist and coach in the operation and be visible on the floor.
• Establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure the outlet is adequately equipped.
• Control the requisitioning, storage and careful use of all operating equipment and supplies.
• Assist in conducting daily pre shift briefings to employees on preparation, service and menu.
• Liase with the Kitchen and Outlet manager enquiries on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.

• 2-4 years Outdoor catering & restaurant management experience
• Strong guest and employee interpersonal skills
• Guest experience centric
• Strong beverage/wine knowledge