Assistant Outlet Manager

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

An exciting opportunity to join our Restaurant Management team has arisen at Fairmont St. Andrews! As the Assistant Outlet Manager you will support the Outlet Manager to ensure the venue is both a preferred dining destination and workplace.

What you will be doing:

• To take sole responsibility for the Outlet during the shift, allocating team members their duties and monitoring the smooth running of the outlet
• To have additional responsibilities within the venue outside of the shift; such as schedules, incentives for sales, training etc.
• To compile rotas for the department
• To be responsible for the replenishment and control the charging and stock holding
• To ensure that the standards of service are adhered to and exceed on each shift
• To serve guests in a professional and positive manner
• To attend to all guest requests, being constantly aware of anticipating guest needs and to remain in the Outlet at all times during service
• Helping to ensure the smooth running of all guests requirements and needs on each table
• Supervising the provision of all crockery, cutlery, detergents and kitchenware
• Ensuring that the public areas, kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations
• Attending to complaints concerning food service
• To support other venues during the absence of the Outlet Managers or during busy meal periods where and if required.

Your experience and skills include:

• Minimum 2 years experience in a leadership position in a fast paced high end restaurant required
• Excellent beverage and wine knowledge is preffered
• Previous Point of Sale system experience is required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Working a fast paced team environment
• Shifts will be during the day, evening and weekend
• Must be eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorisation

What is in it for you:

• Staff shuttle service to/from St Andrews
• Very competitive share of TRONC based on hours worked
• Opportunities for development and growth across Accor properties worldwide
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events
• Access to PressReader