- Full-Time
- Permanent
- Rooms
- ACCOR
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Pullman Melbourne On The Park, East Melbourne , Australia
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REF51297V
Assistant Night Manager
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business traveller's, excited tourists and energetic sports fans.
Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
Hospitality is a work of heart,
Join us and become a Heartist®.
At the Pullman Melbourne on the Park, we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as Assistant Night Manager on a Full-Time basis.
You will:
- Provide efficient service for guest registration and departure
- Offer and maintain highest level of customer service to the guests at all times
- Carry out tasks as specified by the Night Manager and or Front office Assistant Manager.
- Assist the Night Manager in preparing all overnight reports & cross checking and balancing of daily transactions for all outlets.
- Maintain accurate guest accounts and provide precise, helpful information
- Ensure safety of all guests and employees and coordinate with other hotel departments for any maintenance or emergency needs
- Monitor security and safety protocols, including surveillance systems and building access.
- Provide leadership and guidance to staff during the night shift.
- Have a good level of computer literacy - Excel and Opera
- Be analytical and possess an eye for detail
- Able to maintain strict security procedures to ensure guest confidentiality and safety
- Adaptable with a guest centric mindset
- Must have previous experience in a similar role
- Strong attention to detail and organizational skills.
- Flexibility to work overnight shifts.
- Opportunities for professional growth and career advancement.
- A supportive and dynamic work environment.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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