- Full-Time
- Permanent
- M GALLERY
- Rooms
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Hotel Rotary Geneva - MGallery, Geneva, Switzerland
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REF2472U
Assistant(e) Chef de Réception
Region
Luxury & Lifestyle
Venez rejoindre l’équipe de l’hôtel Rotary de la marque MGallery.
Etablissement 4 étoiles sup de 95 chambres, situé au cœur de la ville, à deux pas du Lac Léman et du quartier d'affaires.
L’Hôtel Rotary MGallery, incarne l’art de recevoir avec style et attention. Nous recherchons un(e) Assistant(e) Chef de Réception passionné(e) par l’hospitalité pour renforcer notre équipe.
Missions principales :
- Assister le Chef de Réception dans la gestion quotidienne du service réception
- Superviser, encadrer et motiver l’équipe de réception (accueil, check-in, check-out)
- Garantir un service client personnalisé et haut de gamme
- Veiller au respect des standards MGallery et Accor
- Gérer les réclamations avec professionnalisme
- Participer à la formation des nouveaux collaborateurs
- Assurer le lien avec les autres départements pour une expérience client fluide
Profil recherché :
- Formation en hôtellerie / tourisme
- Expérience significative en réception, idéalement dans un établissement 4 ou 5 étoiles
- Excellente présentation et sens du service client
- Leadership naturel, esprit d’équipe, rigueur
- Maîtrise du français et de l’anglais (toute autre langue est un atout)
- Connaissance du logiciel Opera Cloud (ou autre PMS similaire)
Nous offrons :
- Un environnement de travail élégant et stimulant
- Un poste évolutif au sein du groupe AccorInvest
- Uniforme fourni
- Accès aux formations Accor Academy
- Avantages groupe (réductions, mobilité internationale, etc.)
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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