Company Description
Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.
Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.
Job Description
Position: Assistant Chief Steward
Department: Culinary
Reports to: Chief Steward _______________________________________________________________
PURPOSE OF POSITION
Responsible for all aspects of managing cleanliness the kitchen area and stewarding personnel, ensuring the quality of the cleanliness, proper handling of chemical and storage of all chinaware, cutleries, kitchen utensil and equipment, and banquet items in accordance with standards
KEY ROLES & RESPONSIBILITIES
Safety and Security
- Follow property specific procedures for handling emergency situations (e.g.evacuations, medical emergencies, natural disasters).
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Policies and Procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Perform other reasonable job duties as requested by Supervisors/Managers.
- Attends scheduled training
Guest Relations
- Assist other employees to ensure proper coverage and prompt guest service
- Address guests’ service needs in a professional, positive, and timely manner.
- Standard Specification
- Adhere to hotel specifications and standards in operating the dishwashing machine to wash designated restaurant and kitchenware’s, setting up banqueting buffet, ensuring that all silverware to be use must be well polish. To clean and maintain all buffet glass top before set up equipment and dishwashing/kitchen/cafeteria/compactor/storage areas.
- Assist in washing pots, pans and other kitchen utensils/equipment. Complete other special cleaning
- projects as assigned.
- Must consistently achieve the highest expectations on the hygiene and sanitation.
- Ensure proper orderliness, cleanliness and sanitation of all work and kitchen.
PERSONAL ATTRIBUTES
- Physically fit
- Oral and written fluency in English
- Knowledge of other languages and basic understanding of local language preferred
- People & customer oriented
- Motivator & self starter; displays initiative & creativity
- Team builder
- Willing to work long hours with a positive attitude and high energy level
- Committed, flexible & ability to adapt to different working locations
EXPERIENCE
- Minimum of 3 years experience in the culinary field with at least 1 year experience in a similar capacity in an International Class Hotel
Qualifications
QUALIFICATIONS
- Apprenticeship or College level
