Assistant Chief Steward

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

What you will be doing:  

• Lead, teach, coach and inspire a team of colleagues and leaders in a 24 hour operation
• Set and achieve departmental and supervisory goals in the areas of the budget of capital, labor, and operating expenses.  Health & Safety, Sustainability, and the Employee Engagement Survey
• Assist the Chief Steward in managing procurement and inventory, minimizing expenses and increase employee productivity
• Conduct quarterly china, glassware, silverware inventory and document variances and discrepancies
• Conduct audits  in the absence of the Chief Steward
• Uphold all hygiene and sanitation regulations, ensuring that all equipment in the kitchens and dishwashing areas are clean and in good working order
• Ensure colleagues are trained and fallow ALLSAFE health and safety protocols
• Conduct Audits and Performance Discussions for Stewarding Supervisors and Colleagues, ensuring that all Progressive Corrective Action forms are completed correctly and forwarded to the Chief Steward
• Foster an environment of cooperation within the department, and between other departments within the hotel, encouraging participation and input from all colleagues, while promoting professional work habits
• Conduct audits and gain feedback from the employee engagement survey process and put action plans into place and ensure goals are met.
• Input work orders on items needing repair
• Other duties as assigned

• Minimum of 3-4 years of previous experience in Luxury hotel and facilities services of comparable size, scale
• Strong ability to set priorities, balance competing priorities, and multi-task.
• Fluent in English language.
• Strong interpersonal and communication skills.
• Strong customer service orientation.
• Previous role in multicultural environment
• Experienced in Fire & Life safety systems

• Opportunity to join the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21