Assistant Banquet Manager

Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelled, offering emotional luxury.” Stories of excellence are widely shared and celebrated, creating a sense of pride and inspiration. Together, we are committed to building a highly engaged workforce and creating a great workplace culture.

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious emerging commercial club comprising a shopping mall, an office tower, Raffles Residences tower and the Ciputra Artpreneur art museum and theatre.  Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world, and the Raffles Club.  Food & beverage venues include Raffles’ iconic Writers Bar, the innovative all-day dining Arts Café, Raffles Patisserie, and the Dining Room, a venue for bespoke dining experiences. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences.  For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, Navina pool bar, tennis courts and a jogging track.  The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

“Embark on a unique career experience, a joyful journey of self-discovery” is our talent development motto. At Raffles Jakarta colleagues are passionate about transforming, assisted by the leadership team through mentoring and coaching sessions with great conversations that enable them to feel free to discover and unleash their unique potentials to achieve excellence.

 If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:

Assistant Banquet Manager

The Assistant Banquet Manager oversees and manages all aspects of banquet operations. The main objective of this position is to aid the Banquet Operations Manager in planning, organizing, and executing banquet events to provide guests with exceptional experiences. The Assistant Banquet Manager is responsible for supervising banquet staff, coordinating event logistics, maintaining high standards of service and quality, and ensuring smooth operations. They work closely with various departments, including sales and culinary, to ensure successful event execution and guest satisfaction. This role is vital to maintaining the hotel's reputation for delivering outstanding banquet operations and upholding the brand standard.

Candidates for this position must possess at least a high school diploma, with a preference for a degree or diploma in hospitality management. It is essential to have several years of experience in banquet or event management, preferably in luxury hotels or upscale settings, in a supervisory capacity. Proficiency in banquet operations, including event planning, setup, execution, and service, as well as familiarity with various event types and relevant technologies, is crucial. Effective leadership, delegation, and motivational skills are necessary to work collaboratively with the Banquet Operations Manager and lead a team. It is vital to have strong verbal and written communication skills to interact with guests and colleagues. Financial expertise in budgeting, cost management, revenue optimisation, event planning prowess, health and safety compliance knowledge, and adherence to sanitation protocols are valuable.