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  1. Full-Time
  2. Permanent
  3. M GALLERY
  4. Rooms

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Hotel St Moritz Queenstown - MGallery Collection, Queenstown, New Zealand

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REF50475B

Arrival Concierge

Region

Luxury & Lifestyle



Company Description

We are looking for hands on, knowledgeable hospitality professional to join our busy Front Office team. This is an excellent opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown.


Job Description

  • Assist with car / hotel doors and guest luggage
  • Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual.
  • Ensure arrivals report with VIP’s highlighted on the valet desk
  • Effective communication to the porter and reception team on guests arrivals.
  • Clean and maintain hotel public areas, including driveway, front entrance, car park & lobby.
  • Co-ordinate guest transportation to and from airport where required.
  • Valet parking guest vehicles with assistance of porter team.
  • All guest property in storage, long or short term, duly documented and cared for.
  • Assist porter/concierge if needed

Qualifications

You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

  • Effective time management
  • Immaculate grooming and personal presentation
  • Articulate communication skills and an understanding of luxury guest expectations.
  • Self motivated and enjoy working autonomously
  • Friendly and engaging
  • Co-ordinate various tasks simultaneously
  • Excellent English communication in written and verbal.
  • Clean police record

You must hold the rights to work in New Zealand


Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

  • We offer competitive pay with benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
  • Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
  • Ongoing reward and recognition incentives and awards.
  • Opportunities for further development and worldwide career progression within Accor - travel the world with us!
  • Refer a friend incentive
  • Supportive and friendly working environment.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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