- Part-Time
- MERCURE
- Apprenticeship
- Food & Beverage
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Hôtel Mercure Paris Porte de Versailles Expo, Vanves, France
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REF116K
APPRENTI(E) EN RESTAURATION
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Hôtel entièrement rénové de 388 chambres– 18 salles de réunion – 1 salle de fitness – Différents lieux de restauration
Le Mercure Paris Porte de Versailles Expo est à la recherche d’un(e) Apprenti(e) pour rejoindre l'équipe restauration.
Si toi aussi tu aimes le contact client, tu as la fibre de la restauration et tu es ultra motivé(e), rejoins-nous !
PRINCIPALES RESPONSABILITES :
· Être le/la garant(e) de la satisfaction des clients à tous les moments de la journée du petit déjeuner au diner,
· Assurer un accueil chaleureux et personnalisé à notre clientèle
· Offre un service attentionné et adapté aux contraintes du client
· Est attentif aux remarques du client et en assure le suivi
· Etablit de bonnes relations avec le client, le conseille et le fidélise
· Mise en place des salles de restauration, des arrières, du buffet, et débarrassage
· Veiller au respect des normes et standards de la marque et les faire appliquer,
· Maîtriser les règles d’hygiène et de sécurité,
· Effectuer le rangement et nettoyage des salles et des arrières après le service,
· Veille à la pérennité du matériel mis à sa disposition
COMMERCIAL / VENTE :
· Etre force de proposition et conseiller le client sur les différentes prestations
· Etre attentif et respecter la demande du client
· Contribuer à la fidélisation de la clientèle par sa qualité de service
· Connaître les services proposés par l’hôtel, informer le client sur sa demande et l’inciter à les utiliser
HYGIENE / SECURITE DES PERSONNES / ENVIRONNEMENT :
· Veille à la propreté de son lieu de travail et à la sécurité alimentaire en respectant au quotidien les règles d'hygiène HACCP - PAMS
· Respecte les consignes d’utilisation et de sécurité du matériel mis à sa disposition.
· Connait et applique les règles de sécurité de l’hôtel (incendie...)
· Connait et applique la politique du programme Planet 21
COMPETENCES REQUISES :
· Capacité à travailler efficacement en équipe et sens de l’initiative
· Maitrise de l’anglais selon les besoins de l’hôtel
· Sens de l'accueil, du service et de la qualité
· Vendeur
· Dynamisme
· Bonne présentation
· Rigueur et organisation
· Du CAP au Bac Pro Restauration
Si tu souhaites apprendre, évoluer dans une équipe sympathique et professionnelle, et participer au développement de l’hôtel, envoie-nous ton CV et une lettre de motivation à H0375-HR@accor.com.
Avantages
-Treizième mois sous conditions d'ancienneté
-Participation transports ( 50%)
-Intéressement collectif
-Participation groupe
-Mutuelle
-Plan épargne entreprise
Type d'emploi : Alternance
Salaire : 600,00€ à 1 400,00€ par mois
Avantages :
- Épargne salariale
- Horaires flexibles
- Prise en charge du transport quotidien
- Réductions tarifaires
Programmation :
- Disponible le week-end
- Horaires flexibles
- Travail en journée
- Travail en soirée
Types de primes et de gratifications :
- Pourboires
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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